I stayed at Chestnut Lodge with a friend for 6 nights recently. The place is very basic, but in theory fine for the price. On the major downside it's on a very busy road and the road traffic noise is very loud all night, it never stops. There also wasn't any breakfast available even for purchase when we stayed. So it was B rather than BnB. I also found on several occasions weird people lurking about out front, and one time someone tapped on my ground floor window at 11.30pm! I didn't like that at all. Anyways moving on, the owner was at first very nice and accomodating though very slow in replying to emails. Our room was cleaned every day and the beds made. However unfortunately after one or two nights I started to notice itchy bites on my body. It took me a few nights to pin point that there was nowhere else other than my room that they could have come from, and also to realise that yes this was actually happening. Three nights after I got them, my room mate also got attacked. However we were on an extremely busy schedule and as the owner finishes work at 9pm we never had a moment to discuss it with him. On the last day I raised the issue with him, and he subsequently told me that the room had had bed bugs three weeks ago but that it had been fumigated and given the green light from the council.
Well people of Trip Advisor, they were still there. I had huge welts all over my body and I was extremely nervous about bringing them back to my place in London. In fairness to the owner, we should have informed him that this was happening when we figured it out. However when I informed him, and went on to request a refund, or at least a partial refund to cover the medication I had to buy and the loss of an item of luggage I was unable to clean, and bearing in mind I spent hours and hours steam cleaning everything I took with me before bringing it inside my home, the situation totally soured. Instead of at least discussing options with me, he actually accused me and/or my flatmate of bringing them in, when neither of us had travelled for several weeks prior to coming to Eastleigh and therefore had no chance to come into contact with them. He actually threatnend to sue me for loss of business for bringing them in, when he admitted to me he'd had them in his property less than a month ago. I found him very intimidating, and I was a bit afraid. I hoestly wanted no more bad vibes in my life from this man, so I decided to let the matter go rather than take things further. Just wanted to let you all know never to stay here unless you want to be treated this way. And also, never stay anywhere that has recently had bed bugs. I read about it online, and the fumigation must be done twice - once to kill the live bugs and twice to kill the bugs from the eggs which would later hatch. I am guessing he only fumigated once and that is what happened. There are cheap basic hotels up near the station, you'd be better off staying there. Good luck people!