As previously we found everything of a high standard. This is a lovely place to stay. What more can I say.More
As previously we found everything of a high standard. This is a lovely place to stay. What more can I say.MoreShow less
Thank you for your kind comments and glad once again you enjoyed your stay.
We wanted a base close to the Needles as we had not stayed on this side of the Island before. It was a great apartment for getting to the beach (about five minute stroll) or accessing the coastal walk to the Needles (about 4.5 miles).
There were definite pros and cons to this apartment. Overall the pros came out on top.
Great location, very quiet. Parking outside. Nice facilities for making a cup of tea when we arrived and also the biscuits were unexpected and welcome. The apartment was spotlessly clean. The apartment is well appointed with everything you could need and six of everything, six plates, cups, glasses etc. There is wifi and an ipod dock (20 pin) There were bin bags provided for the small bin and also dishwasher tablets and washing up liquid which some places "forget" so thank you for that.
Just a few (plus a few suggestions). There was no soap provided in the bathroom, even a pump dispenser, which meant we used shower gel till we could buy some! Other places I have stayed have provided a small bar to get you started. The beds were not the most comfortable and the springs were quite hard in the double bed, so be aware if you need a soft mattress. The apartments are in a block of 10 and only one seems to be a permanent home. Not an issue if you are visiting in season I would say, but if you are staying out of season prepare for being a little bit isolated (although there is a bungalow in front of the flats and houses to each side and the rear which are permanently lived in). I thought that it would have been nice if the local tourist leaflets were spread on the table as we arrived. We thought that there were none but found them on our last day which was a little late. Finally, the welcome book could contain some local recommendations for eating, shopping, worship, and local stores as I believe the owners live on the island. That would have been nice. The welcome book is sparse and mostly filled with things that you should refrain from doing rather than helpful suggestions.
Overall this is a good place to stay if you want to be near the Needles and Blackgang Chine or it is ideal if you are a walker.
Thank you for letting us stay.
Thank you for your review. You mention that there was no soap dispenser nor bar of soap. We clearly advertise all the "extras" that we provide such as washing up liquid, dishwasher tablets, washing machine liquid and the like. We are not a bed and breakfast nor hotel and would not ever expect to leave such products. With regard to the mattress on the double bed, you are the first person to have made a comment about the mattress, indeed almost all the other reviews say what a comfortable bed it is and indeed both the bed and the mattress are barely a year old. With regard to the leaflets, as in most other self catering establishments these are left in a neat pile for you to peruse and again I am totally surprised that you would think to complain about a lack of display of leaflets. Again this is not a bed and breakfast or a hotel which might have a foyer with such leaflets displayed in. We would not consider leaving them out on the dining table or sideboard, we would consider this to be far too much in your face and NO ONE has EVER complained in this regard. You mention that the folder does not give enough information as to places of worship or eating places. There is a church within 100 yards and we list all the local eating places which we consider to be sufficient, it is a rural community not urban and we list what there is! You mention that the flats are isolated because you assume there is only one in permanent occupation. First of all that is not the case. There are 3 in permanent occupation actually. However that is totally beside the point. This is a rural area. The property itself is in a very private location and all it's neighbouring properties are permanently occupied. It is a very safe and secure low crime area within a Conservation Area and an Area of Outstanding Natural Beauty. We ourselves live there in the Winter and can assure any people wishing to come and stay in our apartment that it is a very safe and friendly area. DO NOT BE PUT OFF BY THIS PERSON'S REVIEW IN THIS REGARD. Carrying on, we were extremely fed up to find that you had totally damaged one of the seats on our cream leather settees which again are barely a year old. People have told us not to take children because they might damage the leather settees. We have had many families who have looked after the place extremely well and we have NEVER had any damage to our leather settees up until now. This is unacceptable. You did not even leave any apology nor note of explanation as to how you came to thoroughly mark a great proportion of one of the seats with blue streaks. This has caused us considerable distress and has taken a whole day and much research and expense to have this put right. The negative comments in your review are out of line with the other reviews we have so far received. Everyone else has appreciated the location of the property and its surroundings and quietness.
Cant complain about anything perfect location to visit Isle of Wight, Freshwater bay is lovely and there is a fantastic walk (4 miles) from the apartment to The needles which we enjoyed. Supermarket nearby for shopping. Very clean and comfortable stay.
[My daughters review below]
This house was very comfy and nice as there was a good view,and because they had our favourite biscuits, the house was very clean and has a good location to visit places. The house was equipped with supplies and things that you would need in excellent condition. Overall it was a lovely house and i would defiantly come and stay again if I was in the area.
In your review you have given is 5 stars out of 5 for every category - (a)ease of booking (b)key pick up/access to property (c)quality of bedding/mattresses (d)cleanliness of bathroon (e)service (f)directions to the property (g)overall condition (h)quality of kitchen/utensils (i)quality of facilities/amenities and so we were therefore bemused as to why you have then given 4 out of 5 stars overall. One of your children has left a review and there is an important point that we must correct and point out to any future guests that come and stay in our apartment - your daughter states that she enjoyed her stay in our house - however our property is NOT a house - it is as advertised a Penthouse Apartment - we would not want any future guests thinking that they are coming to a house. In your own review there are one or two issues that we must also point out for future guests. You say that there is a fantastic walk to the Needles from the apartment. That is indeed the case! but we should point out that that is only one of many walks directly from our apartment. You also state that there is a Supermarket close by. I think you are referring actually to the very well stocked village shop/off licence which is indeed close by as it is a 5 minute walk from the apartment. The nearest actual Supermarket, a Co-op, is 2 miles away on the outskirts of Freshwater.
Stayed here for four days and have to say the penthouse is fabulously clean with everything you could need for a perfect stay. It is ideally situated to visit all over the island. It has beautiful views of the bay, and the beach is a 5min walk away. There are lovely restaurants nearby but you could easily eat in the penthouse as it has all you need for self catering. The only thing I would say, is there is a very old and apparently expensive dresser in the lounge with cream leather sofa, as we have two small children aged 6 & 4 this was a little worrying, so a little chat with the kids was needed beforehand but this place was perfect and couldn't find fault and hopefully return sometime in the future......We loved our stay and this place helped make it wonderful.
I am very glad you enjoyed your stay in our apartment. With regard to the cream leather settees we do state in our advertisement that there are 2 cream leather settees!!! yes we do have an antique (regency) sideboard. We hope to see you back again at some time in the future!
I have stayed here before with my adult son and as before everything was excellent. The apartment was clean and well-stocked with cleaning materials. The wi-fi worked perfectly.
Pity about the weather which was very cold but not under anyone's control.............
Very glad you enjoyed your holiday - at least it did not rain as it did on the day you left!!!
This apartment has one of the best coastal views in Britain and is absolutely immaculate. We could not have chosen a nicer place to stay. The beds were comfortable, the rooms were warm and everything worked well. It was also quiet, so just sitting on the sofa, in front of the French windows, reading a good book was a real pleasure. From the front door you have a wonderful choice of walks, ranging from a casual stroll to the Bay, to a blustery walk up onto Tennyson Down, with fantastic views across the Solent and Dorset beyond, truly memorable for all the right reasons
Thank you very much for your kind comments. Very glad you enjoyed your holiday.