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“A lot better these days”

Mcdonald's Restaurants
Restaurant details
Reviewed 3 weeks ago

Looks a lot better after a complete refurbishment, but the staff are still pretty slow and disorganised.

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    • Food
Thank Jim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 57 reviews

Reviewed 12 February 2018

Conveniently placed by a big supermarket and the A1, this is a good Mcdonald's. Plenty for children to do, good seating and very welcoming and caring staff. Coffee and ice creams enjoyable. Recommended.

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Thank Ian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018

We only used this McDonald’s as we were staying next door at the Travelodge. We noticed it seemed to be busy most of the time. We only eat in once. Too many teenagers just sitting around sharing a few chips and their language wasn’t good, The food was hot when it arrived, but sold out of hot chocolate. The Coffee very strong/ bitter even with 3 sugars. There was only one girl cleaning tables, she was also helping people with their ordering. We noticed when walking back to the Travelodge there was a lot of litter around the car park hedges/bushes. Why don’t people use the outside bins provide when they have finished eating in their cars/vans.

Thank Jacqueline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

We were on the long journey from Gairloch to Durham and had been delayed by snow, fog, terrential rain and other bad weather. By about 10:00 we were crawling up the wall and then this McDonalds came into view. A quick check on TA showed that it's been getting poor reviews and we nearly drove on, but grumbling stomachs won!

We found this to be a great place to stop. Very handy for the A1, clean (of which more later), tidy, quick, friendly and good food. What else could we ask for? We don't visit McDonalds very often, but that might change as a result of this visit. The range of food was great, helped by the pictures on the giant touch-screen ordering system, which is slower to use than speaking to a member of staff but it's good to be able to take your time ordering. It was freshly cooked (we know because we watched it being prepared) and was hot and very tasty when it arrived. The coffee and tea was excellent, too.

The member of staff clearing the tables was one of the best we've witnessed anywhere. She was helpful to customers, meticulous in her clearing and cleaning tables and when cleaning trays she made sure that all the bits were cleaned off and did the bottoms as well as the tops. That level of care is rarely seen in any restaurant these days in our experience.

So, we can't see why the recent reviews on here have been so poor - our experience of the place was excellent and the only reason that we didn't give it a score of five is that it wasn't very warm inside. Not really cold, but not short-sleeve temperature either.

We'll certainly return to this McDonalds and won't be so sniffy about it next time we're passing.

    • Value
    • Service
    • Food
Thank Ian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile

Me and my husband came from work for tea is was 18.05 it was busy but not full what a mess every where there were 2 ladies who I think should have cleaning and tidying up but not doing anything we sat at table in corner near toilets there was tomato sauce everywhere floor table & seats which ended up on my husband's jeans I told the told ladies who were not interested floor needed sweeping everywhere think these people need to be show how to clean and keep clean

1  Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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