We stayed here for just one night after visiting family locally. It is quite a big hotel with over 100 rooms. The reception was lovely. The lady behind the desk was friendly and welcoming. The old part of the building was quite nice although a bit unsympathetically restored and the modern extensions that were in front did nothing at all to make the place appealing from the outside.
Inside it was a busy Saturday night. Although we were tired we decided it would be too noisy to get to sleep so we had a nightcap at the bar. My husband wasn’t overly impressed by the lack of real ale but we had a drink and retired to our room. It was towards the back of the old part of the building and at the end of a corridor so not flanked by any other rooms and as far away from the bar and entertaining areas as we could get. That didn’t quite stop the noise reaching us but at least the volume wasn’t too bad. The room was fairly cold so we did have to switch on the small electric heater that was provided although that didn’t make a huge difference. There were some spare blankets in the wardrobe which we were very glad to make use of.
The bathroom was small and the light above the washbasin didn’t work. It was already midnight so there seemed little point in complaining at that time of night.
The worst thing though was that we had asked for a double, rather than a twin, room. What we got was two mattresses that had been ‘zipped’ together which resulted in a very uncomfortable ridge in the middle of our ‘double’ bed. The mattress was covered only by a sheet, not a mattress protector or any other sort of cushioning to alleviate the effects of the ridge in the middle. We might as well have had two beds instead of one! We had a very uncomfortable night as a result, punctuated by the staggered and raucous returns to neighbouring rooms of other guests up until about 4am.
We managed to snatch some short periods of sleep before 7am when we finally gave up and got ready to depart.
On the plus side, the breakfast was very good. Plentiful choice of well cooked food and hot or cold beverages. The staff on duty were attentive, polite and helpful.
The same lady that checked us in the night before was in reception again to check us out. My husband wondered whether she had time to go home between shifts! We felt bad having to tell her about our disappointment with the room as she and the other staff we met were very nice. Unfortunately that niceness did not quite make up for such a poor nights rest.
- Official Description (provided by the hotel):
- The Webbington Hotel and Spa is ideally situated in peaceful countryside to the south of Bristol, with good access to the M5 and within easy reach of local attractions. Originally an attractive Edwardian manor, the house and grounds have been developed to create a luxurious and spacious hotel with a brand new leisure club. The extensive Leisure Club facilities are second to none, whatever you are looking to do it is possible here. There are also the floodlit tennis courts which are free for all guests staying in the hotel. ... more less
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- Also Known As:
- Best Western Webbington Hotel Axbridge
- Loxton Best Western
- Best Western Loxton