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“Car Park Scam”

Harvester The Plough
Ranked #112 of 164 Restaurants in Sutton
Price range: US$4 - US$20
Cuisines: British, Grill
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Restaurant details
Good for: Child-friendly
Description: At The Plough Harvester in Sutton food is fresh, full of flavour and just how you like it. Choose your tasty grill, sauce and side at our restaurant and we'll get cooking - while you head off to the famous Harvester salad bar to grab as much crisp, freshly prepared tasty salad as you like.About our Harvester restaurantIf you're looking for a family friendly restaurant in Sutton, there's nowhere more popular than Harvester. Close to Saint Helier, Benhilton and North Cheam, our restaurant is a great choice for anyone who loves tasty grills, indulgent desserts and eating out in a friendly, relaxed atmosphere. Plus we've loads of choices for young guests.
Reviewed 2 April 2018 via mobile

Why do you need to give The Harvester and their business partner Euro Carl parks my car registration just to eat a meal in the restaurant? Having searched Google, it seems that this scam is being used at other Harvesters.

On another note, food was average and bland given the increased food prices.

Thank nick b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Harvester The Plough, responded to this reviewResponded 3 April 2018

hi nick b

thank you for taking the time to rate us today and giving us your feedback

kind regards

the management

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7 - 11 of 135 reviews

Reviewed 25 March 2018

Have been here many times before and it's normally acceptable. However tonight was not so good. Waitress was excellent and I felt sorry for her having to deal with sub standard food served. My daughter's meal included broccoli which consisted of nothing but flimsy stalks bereft of anything that might resemble a broccoli head. The corn served with my wife's meal was so cold if held by the centre it was obvious it hadn't been near any form of heating device. I'm not a keyboard warrior who writes nasty reviews for kicks - in view of the fact that so many establishments are now closing constructive feedback should be appreciated. This restaurant is convenient as we can walk there but for the prices charged the standard needs to improve and by that I mean the basics. Can't say I'll be rushing back.

    • Value
    • Service
    • Food
Thank daviddaines100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Harvester The Plough, responded to this reviewResponded 26 March 2018

hi daviddaines100

thank you for taking the time to rate us today.

please accept my apologies for the poor quality of the food you and your family received on your visit to us.
we appreciate any feedback we receive from our guests, including negative reviews, as this allows the opportunity to look at what we are doing and to change it appropriately to ensure we don't make the same mistakes again.
so, as with all feedback, I will pass on your comments to the rest of the team and we will use them to improve the quality of the food we provide our guests
thank you, again, for letting us know how your visit went

kind regards

James

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Reviewed 4 March 2018 via mobile

We had the Go All In breakfast buffet. My partner had the additional steak for £1.99 which he said was nice. Generally the breakfast was filling but nothing special taste-wise. We’d recommend if you’re very hungry and happy to compromise on quality.

Thank Jess_and_Adrian_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Harvester The Plough, responded to this reviewResponded 6 March 2018

Hi Jess_and_adrian_10, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact us at 020 8644 7577 so we can work towards a resolution. We look forward to hearing from you.

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Reviewed 3 March 2018

A good menu with lots of choice all good well cooked and very tasty excellent dessert menu and good drinks

    • Value
    • Service
    • Food
Thank adamy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Harvester The Plough, responded to this reviewResponded 6 March 2018

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Reviewed 3 March 2018

Food good. Good portion size. Decor getting dated. Menus sticky
Nice salad cart. Staff polite
Ladies toilet 3-4 old bolts on the door that no longer worked

Thank annettemorden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Harvester The Plough, responded to this reviewResponded 5 March 2018

hi annettemorden

thank you for taking the time to rate us today and giving us a good three stars from your recent visit to us

we have experienced a recent bout of vandalism which has unfortunately effected all of the toilets and we are hoping to have them lockable as soon as possible

kind regards

James

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