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“Fantastic location great accomodation lovely...”
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Living room
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Very good
15 reviews
Living room
Bedroom 2 with double bed
Large bathroom with shower over bath.
Private yard with decking area/table/chairs
South Shields South Marine Park
Nearby Souter Lighthouse
Seaburn, a few miles down the coast.
Seaburn beach, a few miles down the coast
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Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 5
South Shields, Tyne and Wear, England

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Peterborough, United Kingdom
1 review
Reviewed 28 August 2015 for a stay in August 2015

We were disappointed with the cleanliness and child friendliness of the accommodation. The front was not very welcoming. We did not raise these with the contact at the time but still feel this was not value for money. Disappointed. Too expensive.

Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Sep 2015
As we clean this property ourselves, as the owners, we would take issue with this review. Everything is methodically thoroughly cleaned at each changeover and we are aware of the high level of cleanliness that the property was in at the start of the stay. Interestingly we were also in contact with these guests during their stay and nothing was ever mentioned about cleanliness (or in fact any issue at all.) The comfort and safety of our guests is, unsurprisingly, our priority and other guests have found it clean, good value and enjoyed their stay. As with any guest review page, when booking accommodation, we personally find it best to read all of the reviews to get an overall picture.
Re the other comments from these guests, we have a lot of families over the years staying with children of varying ages and with various requirements, and we have managed to keep all happy so far, so are very surprised to hear that they thought it not child friendly. We had, for this guest, also supplied a new travel cot free of charge for their stay.
We do not understand the comment regarding 'the front' - it is first floor flat with a UPVC door leading to the stairs, so we cannot imagine how this can be changed?! We have flower pots by the front door and wonder what else can possibly be added? The flat also has an upstairs bay window at the front and again we do not understand why this would not be 'welcoming.'
Interestingly we were contacted by this guest 3 days AFTER their departure with comments along these lines; we do wonder if this subsequent review being left a further week later would suggest buyers remorse before even arriving at the property. We do not think it at all fair to arrange refunds for no reason or where refunds may be sought to purely obtain a retrospective discounted holiday.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jane E
Clayton le Moors, null, United Kingdom
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic location great accomodation lovely people”
Reviewed 13 July 2015 for a stay in November 2014

My husband and I visit the area every year, it has everything you could wish for. The accommodation was clean and thoughtfully stocked with washing up liquid, loo roll, all the sort of things you need but forget to bring! Andrea and her husband were warm friendly and welcoming, and our dog Bella had a brilliant first holiday.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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