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“If you need to stay overnight in Newton Falls this is the best place”

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Holiday Inn Express Lordstown / Newton Falls / Warren
Ranked #1 of 3 Hotels in Newton Falls
Certificate of Excellence
Reviewed 31 October 2016

We stay here 2 or 3 times a year. It is the only place in the area that is modern and up to date. Rooms are clean and maintained. Breakfast is typical for HIE. Staff is very friendly. Location is a bit isolated as it is located within the exit loop for the Ohio Turnpike.

Room Tip: All rooms are pretty much the same.
  • Stayed: September 2016, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank RCCLWW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (114)
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14 - 18 of 114 reviews

Reviewed 14 October 2016 via mobile

I usually stay in HI Express when traveling for a while now. This one just feels dated and a little behind times. First hint, ask for the back side of the motel. I was booked into the highway side and got that changed. The other thing that was just strange was the shower heads are low. I'm 6'3" so having it high is important to me. This was low with a big head on it. It did work, but I just didn't like it that low. Carpets a little thread bare. Great staff and nice breakfast!

Stayed: October 2016, travelled on business
Thank Fogymtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Lordstown / Newton Falls / Warren, responded to this reviewResponded 30 October 2016

Dear Fogymtn,

Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that you have acknowledged our great staff and breakfast served was at par. However, it is regrettable that you found the facilities dated. Your feedback is of great importance to us and allows us to monitor and improve the quality of our amenities and facilities we offer. Rest assured these concerns will be forwarded to the hotel management for evaluation and will be a basis for future upgrade.

Again, thank you for staying with us and we hope we get the opportunity to show you some of the improvements on your next trip.

Sincerely,

Grace P.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2016 via mobile

After traveling all day we looked forward to some sleep at night. The hotel is clean, rooms are big, but the sound proofing must be really bad. We could not sleep due to the noises guests made in the corridor and downstairs. Our room was next to the elevator which obviously was a bad choice. The vestibule extended two floors up and the noise came up easily and could be heard in our room even after midnight.

Stayed: October 2016, travelled as a couple
Thank smhellman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Lordstown / Newton Falls / Warren, responded to this reviewResponded 18 October 2016

Dear smhellman,

Thank you for your stay and for leaving a review. We rely on guest feedback as this will allow us to improve wherever possible. It is disheartening to know that your experience was not as pleasant as it should have been. I am sorry for the disappointments you had with your room accommodations, especially with its soundproofing condition and location. Our guest's comfort remains a priority and I regret letting you feel otherwise. I have taken note of your comments and shared them with our management team to review the procedures we have in place and make necessary improvements accordingly.

Again, thank you for your comments and for choosing us for your lodging needs.

Sincerely,

Ingrid V.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2016

Stayed September 2016 and at least once a year for last six years. In 2015, fifteen classmates stayed there weekend of class reunion. Very very nice hotel: clean, comfortable, quiet; right off Ohio Tpke. Good continental breakfast, easy WiFi, spacious rooms, well lit rooms, spacious bathroom and counter space. It's the only place we will stay in that area. A+++++

  • Stayed: September 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank JerryVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2016 via mobile

After a long day of driving and not many hotels in sight we spotted a billboard for Holiday inn Express. It was conveniently located right off the tollway. The staff was extremely friendly and helpful. The hotel appears to be be new as it is in excellent condition. After a long day, clean, comfortable, friendly, convenient, reasonable price and a nice free breakfast was exactly what we needed.

Stayed: August 2016, travelled with family
Thank EdF281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Lordstown / Newton Falls / Warren

Address: 4185 State Route 5, Newton Falls, OH 44444-9566
Phone Number:
Region: United States > Ohio > Newton Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Newton Falls
Price Range: RM448 - RM570 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lordstown / Newton Falls / Warren 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The Holiday Inn Express Lordstown/Warren/Newton Falls Hotel has been awarded the Quality Excellence Award for 2007. The Holiday Inn Express Lordstown/Warren/Newton Falls is located directly off Ohio Turnpike I-80 at exit 209 and only 6 miles from the Lordstown General Motors Assembly Plant. Also centrally located near the Delphi Packard Plant, Lordstown Kraft Maid Outlet, Packard Museum, and Nelson Ledges Quarry and Nelson Ledges Race Track. This new and highly rated hotel offers free wireless high-speed Internet , a deluxe complimentary Express Start Breakfast, indoor heated pool, 24 hour fitness center, business center, and microwaves and refrigerators in all rooms. The hotel also offers themed Jacuzzi suites and meeting room space available for small meetings or parties. Our staff is Smart Service Plus trained to give you excellent service and care above and beyond your expectations and the competition. Must be 21 years of age. ... more   less 
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Also Known As:
Holiday Inn Express Lordstown / Newton Falls / Warren Hotel Newton Falls
Holiday Inn Newton Falls
Newton Falls Holiday Inn

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