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“Good value and very nice!”

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OurGuest Inn & Suites
Ranked #5 of 17 Hotels in Port Clinton
Reviewed 20 September 2017

Stayed here recently. They have clean rooms, not the most modern but very clean, in a great location with a very nice pool. I would stay here again in a second since it is not a large chain place, but local and very, very nice. No free breakfast but again, I really liked this place. Was going to stay one night, wound up immediately staying for two I liked it so much.

  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank salleng56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 126 reviews

Reviewed 3 September 2017 via mobile

My wife and I were looking for a quaint place to stay when we came up to the Put-In-Bay area for our 10th wedding anniversary,and there were a number of reviews on other sites that spoke fairly highly of OGIS. We booked and the weekend came.

Despite other reviews here, I found the staff to be both friendly and responsive. I got a very good feeling from the *people* who make OGIS. It was once I got to the room when the stars started disappearing.

The room (we're in a "Vintage King Suite," I believe it's called) is just marginally more cozy than a budget motel, and the price can only be reasonably attributed to its proximity to Jet Express. I found it curious that they were very adamant in stating that it is a non-smoking room (neither I nor my wife smoke), so we were happy with that, but as soon as we walked in the room, it smelled strongly like a dirty ashtray. It was clearly a smoking room at some point; how long ago is the only question.

The mattress is said to be a "premium plush" mattress, but as both a licensed chiropractor and a former mattress salesperson, I can say authoritatively that it's the furthest thing from. It actually feels extremely cheap.

I don't know what else to say, really. If you close your eyes in the room, you would think you'd been brought to some seedy rural truck stop motel. Might be better to sleep in the cab.

Just my two cents, but that's what people provide here. Right?

Stayed: September 2017, travelled as a couple
Thank Jayson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

The hotel is located within walking distance to the Jet Express, a high speed Ferry to Put-In-Bay, one of several islands in western Lake Erie. The hotel staff was very welcoming, suggesting local points of interest,'providing discount coupons for the Net Express and local restaurants and lounging at the pool.
My wife and I enjoyed our weekend stay and look forward to returning next year.

Room Tip: Jaccuzzi rooms are available.
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  • Stayed: August 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank _liltex1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017 via mobile

My wife and I stayed here two nights with friends. We found the quality of the room to be poor compared to the price we paid. Room was more like a 1960's motel room. It was small furnishings appeared old and didn't have sufficient lighting. While they had free wifi, strength of signal was weak and responsiveness slow.

When we checked in, we found a wet wash cloth hanging near bathroom sink. We returned to the room on second day at 4:30pm and it hadn't been cleaned. They came at 5pm and offered to clean but we sent them away.

Only positive was that like 1960's, we were able to park car in front of the room.

This place needs major renovations or lower prices!

Stayed: August 2017, travelled with friends
Thank Ernie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynne D, Manager at OurGuest Inn & Suites, responded to this reviewResponded 4 August 2017

Hi Ernie, thank you for your honest review. I wish you would have shared some of these concerns with us during your stay. We're always happy to accommodate our guests. There is no specific set time for cleaning for our guests staying. Sometimes it can be 1 pm and sometimes it can be 5 pm. We actually just renovated all rooms to include new mattresses, new flat-screen TVs, and the Direct TV Entertainment Package. Your room actually had new carpet installed in March as well. Again, I apologize for any inconvenience. I would encourage you to share your concerns with a hotel staff next time so they can work to accommodate you during your stay. Have a great summer. Thanks!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017

This hotel has great access to the Jet Express and really great places to eat in Port Clinton. We were on an upper floor and the hotel was okay for the price. Other reviewers were right about not enough pillows. The mattresses were recently updated and felt nice but, old, flat pillows took away from the comfort. The front desk personnel is friendly and helpful. The furnishing in the room were worn but, the room was clean which matters the most to me. We enjoyed the pool and meet some nice people there. This is definitely a budget hotel and as long as you keep that in mind, you will be fine. Great place to stay if you are out site seeing and not staying in the room much.

Room Tip: The rooms behind the main Inn have a fast food restaurant in front of it. Trash was picked up at 5...
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  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank VegasGirlOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about OurGuest Inn & Suites

Address: 220 E Perry St, Port Clinton, OH 43452-1145
Region: United States > Ohio > Port Clinton
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Port Clinton
Price Range: RM220 - RM322 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — OurGuest Inn & Suites 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Ourguest Inn And Suites
Ourguest Hotel Port Clinton
Our Guest Hotel Downtown
Our Guest Port Clinton
OurGuest Inn & Suites Port Clinton, Ohio

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