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“We had the best time!” 5 of 5 bubbles
Review of Best Western Pier Point Inn

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Best Western Pier Point Inn
Ranked #3 of 12 Hotels in Florence
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We had the best time!”
5 of 5 bubbles Reviewed 20 February 2012

We stayed here for the first time and will definitely be back! Great price for the ammenities. All the staff was really nice. The room was very comfortable and had a beautiful view of the river and bridge. We really liked the hot breakfast buffet in the morning that ran until 10 which is perfect for us sleepyheads. This is definitely a stay to remember.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ace0rcrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,135 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Portland, Oregon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 February 2012

This is a nice hotel with a great view and a tremendous breakfast in the moring (June makes a fabulous omlette for you and was a joy to talk to), but I think they over charged me for my stay there in November. I paid for the room using hotwire.com and at the last minute, informed the front desk that my wife and son would join us for the night. Despite the fact that I had already pre-paid $115 for the room, I was charged an additional $80 upon check-out. That seems unreasonable to me. It was a nice hotel and a good room, but it wasn't worth nearly $200 for a night's stay. I didn't fuss about it because the girl checking me out seemed a little lost, but it was a black mark upon an otherwise nice visit.

  • Stayed November 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank fnesbitt2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soutwest Oregon
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

We arrived in Florence during a very wild winter storm in mid January and we didn't have planned reservations. We stopped into the Pier Point Inn and we hit the jackpot! We have been to Florence many times over the years but we have never stayed at the Pier Point Inn. This immediatley became our new destination for future trips to Florence. We were greeted with a very friendly front desk attendant, the room was much nicer than we expected with recently upgraded decor. We had a wonderful nights sleep and a nice morning complimentary breakfast over looking the river. We would highly recommend the Pier Point Inn to anyone visiting Florence.

Room Tip: Request a river view room
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank luvbnarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Washington
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

As someone who was born in Florence and has family there, I know quite a bit about comparable hotels/pricing. This is our favorite place to stay with our daughter and dog. My review of a 5 takes into consideration the amenities, service, view, overall experience relative to other comparable 3 star hotels. The Pier Point outshines all in its class. It is worthy of its Plus Tier status.

My family likes to visit our family several times a year. We have stayed at the Pier Point four seperate times during 2011 including spring, summer, and winter. We have brought our dog on a number of occasions and appreciate having that option. Pet rooms are available with river views. Here is a list of pros/cons to determine if the Pier Point is right for you.

Pros
Friendly/efficient management.. You need to have a challenge to really know how management handles issues/treats their customers...Management are cheerfully responsive to correcting any problems that may occur. For example, on one trip two busloads of teenagers from Canada took down the WiFi in the hotel by opening/leaving open mutliple electronic devices.. Management contacted IT to boot all the connections, so my husband could get his work done. On another trip the room I booked wasn't what I thought it would be from a layout/view perspective. They cheerfully worked to find a room that would meet our needs.
Hot Breakfast with Dynamite View...So many times the complimenary breakfast is limited to cold cereal, toast, and fruit in a cold, sterile, dark conference room set up for breakfast. Not at the Pier Point. You have custom made omelettes, waffles, fresh baked scones/breads, bacon/sausage, biscuits/gravy, potatoes..The works. The best part ot me is the close up beautiful view of the Siuslaw and its bridge at sunrise. Did I mention that you can also get hot coffee/warm cookies all day long in the lobby?
Nice Lobby/Library Area..the library area near the lobby is a pleasant place to read the newspaper in front of the fireplace. I take advantage of this option as I am an early riser who doesn't want to wake my teen daughter.
Pool/Sauna/Spas.. (this is a pro and con).all are available in the basement area. They are sanitary to a fault in my opinion. They use a lot of clorine here that is too much for my sensitive skin. There is no question, however about the cleanliness of the facilities. I wouldn't wear a nice/high end swimsuit here as it might easily bleach out.
Beds..The beds are exceptionally comfortable for a hotel chain in this star level. I have back problems and absolutey can't sleep in Motel 6 level beds. We typically stay in four star hotels, however, I find the Pier Points beds to be quite comfortable. I have stated in other Best Western regular hotels in contrast that weren't at the Plus level as the Pier Point as. I found the beds to be almost impossible to sleep on.

Pet Friendly Hotel
For a reasonable fee you can have up to two pets in your room. Pet room stll have views which is refreshing. If you ask for a pet room at the Pier Point, you won't be stuck in a smoker's room overlooking a stairwell.There is a treed/lawn area near the parking lot on the side of the hotel to walk your pets

Location
The location is fantastic. The view from full view rooms and the dining room is breathtaking. You are also just across the bridge from quaint Od town Florence with some of the town's best restaurants.



No Restaurant
The Pier Point's restaurant is currently unavailable as of the date of my review. It is my understanding that the hotel hopes to have it open in late spring. When it does reopen, the dining room from this restaurant has one fo the best views of the river/bridge in town.

Room Tip: Room Selection Layout Options..There are a number of rooms that aren't large enough to comfortab...
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank annika23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stanford, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 January 2012

The staff was very friendly and knowledgeable. We arrived during a severe wind and rain storm. An hour later, the power went off (not uncommon), but as they said it was restored a half hour later. The restaurant they recommended was perfect for us.The individually cooked omelet at breakfast was wonderful.

Room Tip: Get one with a view of the river (as it enters the ocean).
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Pier Point Inn

Property: Best Western Pier Point Inn
Address: 85625 Highway 101, P.O. Box 2097, Florence, OR 97439-8501
Phone Number:
Region: United States > Oregon > Oregon Coast > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Florence
#2 Romantic Hotel in Florence
Price range (per night): RM609 - RM1,008
Hotel Class:2.5 star — Best Western Pier Point Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Welcome to BEST WESTERN Pier Point Inn!Duck into the Sea Lion Caves and see these impressive animals up close; it is just a few minutes away from our Florence hotel.Many of our Florence hotel guests are in the region for the Oregon Sand Dunes and spend the days on ATVs or four-wheeling in their own vehicles. Our Oregon Coast hotel provides guests with everything they need for an exciting or relaxing getaway, like luxury bedding and an unbeatable location along the coast. With a river view of Siuslaw River, we are the perfect choice for couples looking for a little romance or outdoor lovers who want to be as close to the action as possible. We are a full service hotel. Our onsite restaurant The Bay View servers dinner nightly from 5-10PM and includes a full bar.Our Florence, Oregon hotel is right across the bridge from Old Town Florence, a must-see for history buffs. It is filled with fine dining, shopping and antiquing. However, it is our location next to the Sand Dunes that really draws people to our Florence hotel. We are close to the beach, and the Oregon Coast is stunning year-round. Oregon Coast sightseeing and whale watching is something everyone should do at least once, and we are conveniently located near the tour sites.Coho salmon fishing at the nearby river draws fishermen and women to our Florence hotel, too. The Rhododendron Festival and Fourth of July fireworks on the river are beloved annual events that locals and travelers alike look forward to. Even if you are here for business with Peace Health or Oregon Parks and Recreation, it is simple to make a little time for leisure activities.Our Florence hotel is the best place to watch the Rods-N-Roadies Car Show, and our friendly hotel staff is dedicated to making sure your stay is the best it can be. We are happy to provide tips and recommendations on must-see sights and on things to do. If we can do anything to make your stay even better, just ask and we'll go the extra mile to deliver. Reserve your river view room at BEST WESTERN Pier Point Inn now! ... more   less 
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Also Known As:
Best Western Plus Pier Point Hotel Florence
Best Western Florence
Florence Best Western

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