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The Benson, a Coast Hotel
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Reviews (2,410)
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1,300
709
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55
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All reviewsthe palm courtclassic hotelbeautiful lobbybeautiful historic hoteljunior suitelobby barold schoolthe pearlwithin walking distanceolder hotelwine tastingstreet noiseheart of downtowngreat downtown locationpowell's bookstorevalet parkingpioneer square
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28 - 33 of 2,411 reviews
Reviewed 2 weeks ago

The Benson Hotel is a Portland institution. Simon Benson gave Multnomah Falls to the City of Portland (he also paid for the eponymous bridge). Even more amazing, we would have left Portland without learning this information if not for the charming bellman at the hotel. The lobby is terrific, with a nice fireplace (gas so perhaps more atmospheric than blazing), lounge seating, and lobby bar. The hotel has a weeknight wine reception in the lobby (that we managed to miss). It also has a "fish program" if you wish a companion fish in your room (speak to housekeeping). The rooms are modern with regular amenities and plenty of well-placed outlets. There were plenty of pillows (at least two types) plus a warm fake fur throw. The only negative was the shower in our room. It isn't a sign of strong water pressure when there is only a half door on the shower. The design of the fixture was very European, with a handheld showerhead (with mount) and low flow. On Sunday late morning there was also low hot water. Going for a run in cold rainy Portland and returning to a tepid weak shower isn't great. Monday mid-morning was certainly better. On the plus side, the bar has an extensive cocktail menu, including some golden oldies like the Aviation and the Penicillin. Service and music (Saturday night) was also pleasant and enjoyable. The hotel is near Powell's books and some nice restaurants. There is a cafe nearby as well as several good restaurants. There are a couple of small markets nearby for drinks or snacks (apples, oranges and bananas too).

  • Stayed: March 2018, travelled with friends
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Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 2 weeks ago

We appreciate your review of The Benson Hotel! We pride ourselves on the friendly and accommodating nature of our staff and we are pleased to know that is just what you experienced. We are delighted to hear that you enjoyed your guest room! We have been in the process of completing a room-by-room remodel that provides a refreshed look and feel to each of our guest rooms. As for the showers, we do appreciate your comments so we may share this information with our team. It's great to hear that you were able to take advantage of the Hotel’s convenient downtown location. Thank you for choosing The Benson Hotel and we hope to see you again soon.

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Reviewed 2 weeks ago

Great location, wonderful staff and extremely comfortable, clean room. Were treated respectfully (important to a young minority couple) and would definitely return. The hotel is a very short walk from typical attractions (e.g. Powell's Books, Voodoo Doughnuts, etc.) and food and drink are aplenty in the neighborhood.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with Coast Hotels
1  Thank Calianie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your Five-Star Rating and Review! Your kind remarks about your experience at The Benson are greatly appreciated and will be shared with the team. We look forward to your return!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We loved the style and history of this hotel. It is located downtown in a nice area near Union Square. No questionable homeless people. Great concierge service with reliable information. Excellent bell service.

Room Tip: Great actual closet and vintage hotel style with updated bathroom and very comfortable bed.
  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with Coast Hotels
Thank Earlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 2 weeks ago

We appreciate your review of The Benson Hotel. It’s a pleasure to hear that you enjoyed The Benson’s historic allure and friendly staff during your time spent with us. Thanks again for choosing The Benson Hotel and we hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Very warm, friendly, and attentive staff. Beautiful hotel in perfect location. Room, dining, service were all impeccable. Valet or self park across the street was was easy and convenient. Quiet and very comfortable beds. Loved this hotel.

  • Stayed: March 2018, travelled on business
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Review collected in partnership with Coast Hotels
Thank threesmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 2 weeks ago

We appreciate your review of The Benson Hotel. It’s a pleasure to hear that you enjoyed the Benson’s beauty, comfort and convenient location, during your time spent with us. We pride ourselves on the friendly and accommodating nature of our staff and we are pleased to hear that is just what you experienced. Thanks again for choosing the Benson Hotel and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The hotel was beautiful, comfortable and clean. Close proximity to the Max Light Rail and the airport shuttle stopped there as well. Everyone we talked to (valet, front desk, room service, waiters) were very personable and nice. I would recommend this hotel.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza H, Guest Relations Manager at The Benson, a Coast Hotel, responded to this reviewResponded 2 weeks ago

We appreciate your review of the Benson Hotel. It’s a pleasure to hear that you enjoyed the Benson’s convenient location and the property's attention to detail during your time spent with us. Thanks again for choosing the Benson Hotel and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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