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Reviews (282)
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Reviewed 30 August 2017

First day maid told us she was done for the day and would definitely clean the room tomorrow. Next the maid cleaned the bathroom but a note was left on the beds stating that because "personal Items" were left on the bed the hotel policy was not to touch the beds. The items were two pillows and a book. Really? That still shouldn't excuse her from throwing away the empty coffee cups or vacuuming the room floor.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank ennisp2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 September 2017

Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us another try. We need feedback like your to make this the best Best Western. Thank you for your time.

Anna Uwujiye GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017

The beds were awesome and breakfast was amazing with biscuits, waffles, fruit, cereal...something for everyone. And the staff was truly great, kind and helpful. I would not hesitate to stay here again.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 10th D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 August 2017

Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western.

Anna Uwujiye GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

Enjoyed my stay. Except one thing. No functioning alarm clock in my room. Some of us don't hear all that well. Luckily the phone has a blinking red light when phone rings. , otherwise I would have over slept. Staff on checkin exceptional. However,,, check out at 0500 in the morning wasn't as fast as most BestWesterns. Usually your bill statement is already slipped underneath door of room upon wake up. Overall a quite stay an peaceful. Recommend that they invest in up dating alarm clocks in all rooms. Phone ringer isn't very loud.

Stayed: August 2017, travelled on business
Thank Shadow1100825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 August 2017

Thank you so much for giving us such a nice review it is greatly appreciated. We do email your bill if an email was given at checking but due to security issues that could arise (like mistakenly put under the wrong guests room) we prefer the method of the email.
I will talk to my Front Desk Associates to see if they can let guests know about this policy at checkin. Thank you for letting us know so we can improve. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western.

Anna Uwujiye GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017

Usually stay in Portland but decided to avoid city this time and was pleasantly surprised by Best Western. Friendly staff, large room and good breakfast buffet. Location is set back from road so pretty quiet. All in all a nice option.

Room Tip: Second Floor is nice but no elevator
  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 August 2017

Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western.

Anna Uwujiye GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2017

Where the amenities were not the newest, the hotel was clean, comfortable and felt safe and the rooms are quite spacious -- this was so very helpful; the staff was remarkable and "made our stay"; they were all helpful, made us feel welcome, attended to our requests/needs in an exceptional manner that exceeded my expectations; this hotel is great for "families on the road" -- but also the hotel was surprisingly quiet during the night -- we heard no one else unless we were in the hallways.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Q6666STamandap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 August 2017

Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western.

Anna Uwujiye GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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