As a traveveler, my husband and I had just spent 3 mo by salt water. Even though we rode our bikes at least weekly, the rust was overbearing. The guy behind the counter was able to take our bikes right away. Besides, the rust everywhere; my husband's need some cables replaced and a new seat, He called me before noon the following day, bikes all ready to go! The look, feel and ride fantastic! Thank you so much for your quick courteous service!