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Reviews (267)
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All reviewsbreakfast and dinnernice hoteloutback steakhousecomfortable bedsfront desk staffa great place to stayhome away from homewithin walking distancegreat stopwould stay here againhot tubcrater lakenext morningparking lotstayed one nightindoor poolhop valley
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10 - 15 of 267 reviews
Reviewed 19 September 2017

I stayed one night here on the way back from Crater Lake to Portland. The location is convenient and close to restaurants, shopping mall and even a movie theatre within a few minutes drive. I drove 10 minutes in the morning on some very pleasant roads to get to the park and run on Pre's Trail, which is a flat 4 miles trail along a river lined with wood chips and it was great. The hotel itself felt relatively upscale and the room was very comfortable. The only complaint is the TV's picture qualify left quite a bit to be desired. This is my first time staying in a Holiday Inn and I would stay here again.

  • Stayed: September 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank CdnInWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this reviewResponded 20 September 2017

Thank you for your recent stay with us! We're so glad to hear that you had a good stay, and that you liked our convenient location, close to shopping, restaurants, and the movies. It's also great to hear that you found our hotel upscale, very clean and comfortable. Thank you so much for your review, and we look forward to seeing you again next time you're in the Eugene area!

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Reviewed 8 September 2017

I usually like Holiday Inns for their up keep and how clean they are. Not so with this Holiday Inn. The carpet in the room was stained and areas of the curtain were ripped and cut open. The rest of the room appeared clean. There is an Italian restaurant in the hotel and it serves a free breakfast. There is a sports bar across the parking lot which has good food.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank jlfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this reviewResponded 11 September 2017

Thank you for taking the time to write a review! We are glad that you enjoy the Holiday Inn brand, and that you found the room clean. We appreciate you letting us know about the carpet stain in the room, and we will have our maintenance team take care of this. We're so glad that you enjoyed the surrounding area and the complimentary breakfast at the hotel. Thank you so much for your stay with us, and we hope you will visit us again in the future!

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Reviewed 7 September 2017

Our company had to be in the area for a little over a month, our crews were constantly changing in size and configurations. We left early, we came back late. Our guys worked 10-12 hour days. The hotel accommodated us above and beyond!! The beds were comfortable, the rooms were beautiful and cleaned daily! The service we received was above and beyond amazing!! Thank you!! SMAF Environmental.

Room Tip: Pet friendly!!
  • Stayed: June 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Angie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this reviewResponded 8 September 2017

Thank you so much for your review, Angie! We are thrilled to hear that we were able to easily accommodate your crew for over a month of time. We're glad that the beds were comfortable and that the rooms were nice and very clean. Thank you so much for your stay with us, and we hope that we can assist you again in the future!

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Reviewed 27 August 2017

Our family group stayed overnight during a busy eclipse trip. Despite the capacity crowds, the hotel was clean, adequately staffed, quiet, and responsive to guests needs. The location is fine for commercial shopping, fast food, and mid-range dining options. We used the indoor pool and hot tub, which made for a pleasant stay.

Stayed: August 2017, travelled with family
Thank Nan5049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this reviewResponded 28 August 2017

Thank you so much for staying with us during the eclipse! We are happy to hear that despite the full hotel it was clean, quiet, and the staff was responsive to everyone's needs. We're glad you our convenient location nearby many dining options and shopping. Thank you for your review, and we hope you enjoyed watching the eclipse!

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Reviewed 26 August 2017

I stayed here the night before the total solar eclipse in Oregon. I checked in around 6 PM and left around 5 AM to head up to my viewing stop for the eclipse. It is a very nice property and I had a corner room on the top floor.

There are places to eat within walking distance and lots of stores in the area.

The room had a microwave and mini fridge with a small freezer so I was able to heat up some food for dinner and then microwave a breakfast item before leaving so early in the morning before food service in the hotel opened.

Front desk staff was friendly and helpful. Although it was a sort stay it was nice and I would stay here again in a heartbeat when returning to the area.

The tub/shower combo had a bright LED light in it which was a nice change from hotels with dark bathrooms. The room lighting was fine too but there was only a switch by the door to the room for an entryway light then you have to walk into the room and turn on any additionally lights since there are no other wall switches. AC worked great.

Room Tip: Corner rooms have nice windows (can't be opened but nice view).
  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Service
Thank NaturalThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this reviewResponded 28 August 2017

Thank you so much for choosing to stay with us during the solar eclipse. We're glad that you enjoyed the corner room, and that the convenient location of our property with lots of places to eat within walking distance. It's also great to hear that the front desk staff was friendly and helpful and that everything in your room worked well like the AC and the bright bathroom lights. Thank you for your review, and we hope to see you again next time you're in the Eugene-Springfield area!

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