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“Could have been much higher except for the from counter”

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Shilo Inn Suites - Warrenton
Ranked #1 of 1 Hotels in Warrenton
Reviewed 26 March 2017

Person above kids stopped and running back and forth for over an hour! Sent a note to their corporate office as well? All I asked was if they could go and ask then to stop stomped and running back a forth, 7 pm at night, nope sorry sir we don't care until after 10 pm!

DATE: 3/25/2017 6:44:21 PM
LOCATION: Warrenton
INQUIRE TYPE: GUEST
NAME:
EMAIL:

INQUIRY: Ask staff to ask room above to ask them to stop stomping
and running back and forth in room above us. I'm in room 302. Told me
they could do nothing until 10 pm. Totally absurd response. I have been
listening to this for over an hour now. All they had to do is say ok and
ask them to be quit, pretty sure you don't want guest confertation but
that's what they are promoting here.

Room Tip: If you want quite make sure your on the 4th floor!
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  • Stayed: March 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 27 of 182 reviews

Reviewed 7 March 2017

i came to this place having a prepaid reservation for 3/2/17. When i arrived i handed over my debit card for the $17.00 pet fee. Wen i got home $94.05 was debited from my account. When I called they said I had a reservation that I had not shown up for,on 3/5/17. So they used my card that I had only authorized a
payment of $17.00 to charge me for a night that i did not use. They fraudulently used me card without approval.

Room Tip: not clean large barking dogs in room next to mine
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  • Stayed: March 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank mcleansd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites - Warrenton, responded to this reviewResponded 14 March 2017

Dear mcleansd, We are sorry that there seems to be confusion about the charge on your debit card. As we already discussed, the second charge on your debit card was for the reservation for March 5 not for your reservation and subsequent stay on March 2nd. Reservations that are not cancelled will be charged one nights room and tax, a standard in the hotel industry. If you would like to speak to me again directly about this matter, please contact me at 503-861-2181.

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Reviewed 10 December 2016

Stayed here over a weekend with my wife. The hotel is nice enough, it's to be expected at the price rang. I liked the breakfast and the pool very much. Things were clean and tidy and it was a nice little place. BUT THE STAFF!! Especially Ashlea, the desk clerk? Very nice, very kind. My wife has issues with English and Ashlea was so patient with her and helped her out more than once, as I had business to attend to elsewhere. This is the first time I've ever stayed there - but I definitely WILL be back.

  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Max W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites - Warrenton, responded to this reviewResponded 14 December 2016

Dear Max W, thank you for posting the wonderful review on TripAdvisor about our staff. It’s always wonderful to hear when staff is recognized for their efforts. I will be sure and forward this to Ashlea. E. Kenoyer - GM

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Reviewed 30 November 2016

Breakfast was nice. Biscuits and gravy was awesome. A lot of things to choose from. Rooms are clean. pool and spa is 24 hours which was nice. Ashlea at the front desk was very helpful, i enjoyed staying here.

  • Stayed: November 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank kodytalbert73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites - Warrenton, responded to this reviewResponded 5 December 2016

Dear kodytalber73, thank you for posting a review on Tripadvisor about your most recent stay here in Warrenton. It’s especially good to hear that one of our newest team members, Ashlea, was friendly and helpful. See you again soon. E. Kenoyer - GM

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Reviewed 15 November 2016

This hotel is not handicap friendly. Further, it is noisy, and in order to get the toilet to flush we had to stand there and hold the lever down, after which the toilet ran on and on, there are very FEW amenities--when my husband wanted a snack--he was told there was a Walgreens across the street he could walk too....and they refused to honor our AARP card saying 'no discounts were available" that night. The bed was very hard and LUMPY too! Breakfast selection was also poor. This was the most $$ hotel out of the three we stayed on during our Oregon trip and by far the worst.

Room Tip: Do not choose a room where all the ALL NIGHT LIGHTS ON signs are right outside your windows
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  • Stayed: November 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank luanner721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites - Warrenton, responded to this reviewResponded 23 November 2016

Dear luanner721, thank you for posting a review on TripAdvisor. I am sorry that you encountered several road blocks during your stay. I do want to point out that we are indeed ADA compliant and offer many amenities such as in room microwaves, hairdryer, coffeemaker, ironing units, free wi-fi throughout the building as well as a 24 hour hot tub, sauna, steam room, fitness center and pool. We are also offering a pool lift for guests with special needs and an ADA kit to assist hearing or visually impaired individuals as well as a minicomIV TDD system. Coffee and tea is available 24 hours as well. However, if you have any suggestions for us that would help us in the future to assist our guests with special needs please call me directly at 503-861-2181 so that I can pass this information on to our corporate offices. - E. Kenoyer - GM


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Additional Information about Shilo Inn Suites - Warrenton

Address: 1609 E Harbor Dr, Warrenton, OR 97146-9689
Region: United States > Oregon > Oregon Coast > Warrenton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Warrenton
Price Range: RM 526 - RM 1,009 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites - Warrenton 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Shilo Inn Suites - Astoria / Warrenton Hotel Warrenton
Shilo Inn Warrenton
Shilo Inn Hotel
Warrenton Shilo Inn

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