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Terrible
1 review
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Overview
Condo/Apartment -
Studio, 1 Bathroom, Sleeps 2
Yachats, Oregon

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

Patricia...
1 review
“A dreadful experience”
Reviewed 25 October 2017 for a stay in October 2017

Hi,
We couldn't find the rental and spoke with your management person who had no idea where the rental exists. We eventually found it on our own, but couldn't unlock the key lockbox (probably in or repair like the rest of the place). The exterior appearance of this "cottage" looked like it is in complete disrepair, showing no sign of any pride of ownership or cleanliness. We never did open that door. We called and spoke with a management person at Vacasa but she offered nothing in the way of help. We were forced to make other arrnegements and were fortunate to find something that same day. We would like a full refund please.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Nov 2017
Hi Patricia,

I am sorry that you were not able to find the cabin that you rented, and that the lockbox was tricky to open. I would love to look into this more so that we can help you and show you that Vacasa standards are higher than this. If you call in, one of our guest service agents would be more than happy to help you sort this out, all we need is your reservation number. 503-345-9399

-Sydney H.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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