I have been eating at this restaurant since it opened. I, too, have eaten in Indian restaurants in New York and San Francisco, and, although this may not be the spiced-up, saturated flavor that some crave (by the way, you can order your food as "hot" as you want it), it is true Bengali home cooking, and the blend of flavors is perfect. Just superb.
Your dish is cooked to order so it is not fast food, but you can relax and savor the fragrance that comes from the kitchen, and order one of their special appetizers beforehand.
The atmosphere is warm and the couple who run the place and do the cooking treat you like family. The decor, tableware, glassware, all are in good taste; and, speaking of good taste, the food... Ahhh!
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