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“found a long blonde hair in my salad”

Florence Italian Grille
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Price range: US$9 - US$24
Cuisines: Italian
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Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: Welcome to Florence Italian Grille. Experience our affordable “contemporary cuisine” in a warm family-friendly atmosphere. Florence is not a chain restaurant - we are a privately owned, independently operated local Italian grille. Over the years, customers have seen the family grow up. Regardless of whether during finals in grad school, late weekend nights or overdue vacations, each child still put in their time as a server, cook or expediter. Neither blizzards nor sick days kept Sam or Aieda away. Dedication is not necessitated merely for the sake of running the family business, it is the very underpinning of the dream only possible with the multi-facets offered by each of the family. Today, the traditions and values continue with Florence Italian Grille with the son's Michael and David heading the restaurant operations. David and Michael want to take this hometown restaurant featuring original cuisine and infuse it with contemporary style. Thus was born the NEW Florence Italian Grille, a place where you can enjoy flavors from around the globe as well as local favorites, hang with friends and relax with your family and ours. Florence Italian Grille is not just about food. Not just a restaurant. It is the synergy of relationships with customers, good food and honesty. Florence Italian Grille is the harmony between patrons and the town they live in with a relentless pursuit for superior satisfaction. Hopefully, your experience at Florence Italian Grille speaks for itself; It is the family’s privilege that you are here & we hope you enjoy your time at Florence Italian Grille. Next time you are in the Lehigh Valley, Pennsylvania area please stop by and experience our authentic Italian cuisine while having the option to enjoy our sports atmosphere that is family-friendly!
Reviewed 30 April 2018

spoke to the manager about finding a long blonde hair in my salad and what he said was to put it aside and get another salad no big deal. extremely rude.

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    • Food
Thank LuzS106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 183 reviews

Reviewed 28 April 2018 via mobile

Really just kept getting better the further you went. Staff handled our large table effortlessly, and were very friendly.

Thank Sjvcorporate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018

I written previously about the Florence Italian Grille and when returning to town after a winter spent in Cape Coral, FL. Well, it was again, an enjoyable and tasty experience. It started off right by having an excellent waitress named " Gwen ". She made us comfortable right from the very start with offering us their Specials of the Day, She suggested a few items that are popular and then giving us enough time in finishing our soup and tremendous assortment from their huge salad bar. I happen to love their Chicken Parmesan and the three others at our table all heard about their Fish & Chip dinner. Gwen stopped to ask if we were ready for our orders, she showed up with the four orders and they were all simple overflowing with food. Hot, tasty and most satisfying, might just be the best way to describe dinner at the Florence. We all took a bit of our dinners home that night and left discussing our next return visit. Thanks to everyone that's makes dining at the Florence Italian Grille, a special dining experience.

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    • Food
Thank Casualty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

Ordered a 20oz prime rib and it was all fat. Was charged $6 for a bottle of water. Will never eat here again

Thank R9653RWjosephl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

Close to Holiday inn and was good food with a buffet available. Good waitress and welcoming service.

Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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