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Best Western Chambersburg
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Reviews (332)
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106
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106
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All reviewsroom was cleanplenty of hot watercomfortable stayneeded a place to stayoutdoor poolsausagethe staff was friendly and helpfuleggsgreat roomconvenient locationrestaurants and shoppingsoftball tournamenthot breakfasteasy accessfirst floorfree breakfastyogurt
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11 - 16 of 332 reviews
Reviewed 14 November 2017

On our way home to Canada at the end of 2 week vacation. Hotel staff was excellent, friendly and kind. Room was very well appointed, all linens were in good condition. The hot breakfast looked very good although we were not abke to stay to enjoy. Would highly recommend this hotel.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
1  Thank A1822KHdeborahw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah R, Front Office Manager at Best Western Chambersburg, responded to this reviewResponded 5 December 2017

A1822KHdeborahw,
Thank you for staying with us and taking the time to fill out the survey about your recent stay. We are all pleased to hear that you enjoyed everything and we look forward to seeing you again on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017

I stayed here a year ago, and could manipulate the ventilation system so the fan ran all the time and provided white noise. Could not do that this time. I could actually hear the person in the next room snoring, not to mention coughing periodically and talking at 5:30 a.m.. Additionally, there was lots of noise in the hall that came in under the bottom of the door. Sleep is the first requirement of a hotel/motel, and I slept very poorly. And will avoid this place in the future.

Room Tip: Try to get off the main hallway.
  • Stayed: October 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank jmstorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah R, Front Office Manager at Best Western Chambersburg, responded to this reviewResponded 5 December 2017

jmstorm,

On behalf of the entire staff I would like to apologize for not meeting your expectations. I know when we are busy things can be awful noisy in here. I hope you give a another chance in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017 via mobile

We arrived at the LQ next door, w/o a reservation but we weren’t worried since we were. “ gold “ status members . Nay nay said the desk clerk/mngr, can’t help you. Maybe you can try back in 5/6 hrs. Then we stumbled into Best Western next door and met KRISTI ! She was was polite, professional and very concerned for our welfare. Also a thank you to C D Patel for such a warm welcome. We had a very pleasant stay , great room , excellent breakfast. Leaving we realized anywhere we stay at LQ, there is probably a BW nearby, our new “ go to “ place.

Stayed: October 2017, travelled with family
Thank Allan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah R, Front Office Manager at Best Western Chambersburg, responded to this reviewResponded 21 October 2017

Allan R,

Thank you for taking the time to fill out the survey about your recent stay with us. I am very sorry to hear about your experience at LQ next door. But I am very pleased that Kristi went out of her way to get you a room when you needed it. We look forward to seeing you again on your next trip.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

We always go to Best Western. We know we will get good service, comfy beds and overall comfort.
We are rewards members and my husband is a veteran. They treat us very well! This time we got a goodie bag!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah R, Front Office Manager at Best Western Chambersburg, responded to this reviewResponded 21 October 2017

Janet R,

Thank you for staying with us and being a loyal Best Western customer. I am glad to know that everything was enjoyable. Hope to see you on your next travels through.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

A very spacious, well equipped handicap-access room with roll-in shower, clean and comfortable. A diverse breakfast available; coffee any time. Easy access from interstate. Have stayed here many times in our travels.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank valdees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah R, Front Office Manager at Best Western Chambersburg, responded to this reviewResponded 21 October 2017

valdees,

Thank you for staying with us. We are pleased to hear that our accessible room is perfect for you. And that everything was so accommodating. We look forward to seeing you on your next trip.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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