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Hampton Inn Harrisburg East (Hershey Area)
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Reviews (743)
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All reviewsfront deskbreakfast staffcomplimentary breakfast isunion depositdunkin donutsroom was cleanoatmealhershey areaexcellent hotelfresh fruitoutdoor poolthe hotel staffthe breakfast areanice breakfastclose to hershey parkexcellent staynon smoking room
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10 - 15 of 743 reviews
Reviewed 23 March 2018

Management goes above and beyond to ensure satisfaction! Rooms are clean and comfortable along with the entire facility. I am encouraging colleagues to use this hotel when visiting Harrisburg in the future!

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018 via mobile

First time staying at this location. Near Best Western conference center. Well maintained, clean, professional service. Quiet. Centrally located. Would stay here again.
Had made reservation for conference nearby. Waited too late to book room where conference was being held. Close alternative.

Stayed: March 2018, travelled on business
Thank itsyourbiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018 via mobile

Stayed for a hockey tournament and location was perfect - a 5 minute drive to the rink. Rooms were a little small - beds were small for double beds but we got a rollaway bed in with no problem! Complimentary breakfast was very convenient. We had an early morning game and when got back the woman working the buffet asked if everyone was back from the game so she could figure out if she needed to refill the buffet - we appreciated that! No restaurant or meeting room onsite for the team but we had a great stay.

Stayed: March 2018, travelled with family
Thank meganm32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018

We used this hotel as a stopping point on our return home from Florida. Its very clean and located near restaurants. What really impressed us was the design of the room and how everything was spacious and practical. The hotel offered a good complimentary breakfast and was relatively inexpensive.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Michael_20120409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018 via mobile

Traveler Beware this is the email I sent to corporate. They are in the process of addressing the issue.

I am the Director of XX. We stayed at your Harrisburg location February 23rd - February 25th.

During our stay there, one of our group went to the front desk gave a staff member a false last name and room number and asked for a card. He claimed he lost his.

At that time he was issued the card WITHOUT CHECKING ANY ID OR ANY VERIFICATION. He then proceeded to go to a room that was not his and gain access.

I think it is pretty obvious that this is a serious issue in your safety and privacy protocols and opens you up possible legal complications.

I am in the process now of an internal inquiry to determine how this happened among our group.

I have submitted this email through your corporate website as well.

Stayed: February 2018, travelled on business
Thank GlobalFoodie0629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal R, General Manager at Hampton Inn Harrisburg East (Hershey Area), responded to this reviewResponded 2 March 2018

Thank you for taking the time to share your feedback with us regarding your most recent stay. At Hampton Inn by Hilton, we always aim to ensure every guest feels cared for, valued, and ensuring all of our guests are safe. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Regretfully in your case, we failed to meet those criteria. I have taken your feedback very seriously and I am conducting a full investigation. Your willingness to share your thoughts with us is very much appreciated. I look forward to an opportunity to welcome you back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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