First stay was on the 22nd and 23rd of April. Front end staff was very helpful. Two things that were not so good, 1st room 415 is right off the elevator and the we heard the ding every time it came up to our floor as well as voices. We got lucky that our dog didn't bark each and every time. Next on the 23rd we went to Hershey and spent most of the day out when we got back there was no maid service done to our room. Even with this few things that should have been better we decided to stay again on our return home. So May 3rd we stay another night. When my husband checked in he was told that we had an additional 50.00 charge to be applied to our account. So I went in and asked, the front desk was beyond rude as well as the manager on site. Oh that's a convenience fee that has to be applied I advised her that the first stay we were not charged that amount and all she came up with "Well I don't know about that but tonight you will be paying it". You will notice a credit of 50.00 to your account after you leave. Well here we are on the 10th of May and that 50.00 still has not been applied. The room we got on the 2nd stay was away from the elevators but it smelled musty. We decided to not say anything because we knew we wouldn't get anywhere with the front desk staff. So I booked this hotel at a fair that was good for our account plus the surprise fee of 50.00 when we got there and still it has not been applied to our account
One more thing the 1st visit, the maid that came up had no idea what we were saying when we asked for more shampoo and mouth wash...that never happen. Our bed on the 1st visit never got made.
One more thing WiFi stinks I was unable to log in...
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- Also Known As:
- Wingate By Wyndham Harrisburg Hotel Harrisburg
- Wingate Hotel Harrisburg