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“2017 ELKS FALL CONVENTION”

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Red Lion Hotel Harrisburg Hershey
Ranked #3 of 51 Hotels in Harrisburg
Certificate of Excellence
Reviewed 17 October 2017

Once again the staff went far and beyond the call of duty to accommodate our Elks convention. I am not able to eat chocolate due to migraine headaches, so therefore I said no thanks to chocolate cake for dessert ,they brought me a different choice without even requesting one. Hats off to Randy, Ron, Dana, Amber and Mike for accommodating our every need. Can't wait to see you all again in May 2018.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank PAELKSCONVENTION
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 20 October 2017

Dear PAELKSCONVENTION,

We are delighted to read the service we provided you for your fall convention has you very excited to return for your May 2018 convention. Beyond the call of duty is all part of our commitment to service excellence. When you love what you do, and we do, you can accomplish anything, which is why we embrace every opportunity to exceed your expectations 24/7.

Thank you for sharing your wonderful experience with us. We look forward to duplicating our performance again next May.

Best regards,

Randall J. Stuart, CHA, CHME
General Manager

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64 - 68 of 2,037 reviews

Reviewed 16 October 2017

I was at the hotel for our fall convention and it was a wonderful experience as always.
I cannot say enough about the staff, they go above and beyond to accommodate us. We have had our convention at high end hotels and never been treated with the care we receive at the Red Lion. The hotel may be a little dated but it is clean and improvements are being made. I feel good people go a lot further then new carpet.

Thank you for making our experience a great one!!

  • Stayed: October 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Blueyzs65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 18 October 2017

Dear Blueyzs65,

A wonderful experience by valued guest is great news for all the team members at Red Lion Hotel Harrisburg Hershey - #smiles. Our unique combination of passion and dedication allows us to make you feel at home, so you can relax and unwind during your stay - #worryfree.

We appreciate your time and courtesies of sharing your overall experience with us, and look forward to serving you again.

Best regards,

Randall J. Stuart, CHA, CHME
General Manager

P.S. New hallway carpet is scheduled to arrive early December, which will certainly add a refreshing upgrade to the quality we strive to provide our guests 24/7.



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Reviewed 16 October 2017 via mobile

We stayed here only one night on our way cross country and found it very family friendly. Easy, quick booking and check in, spacious comfortable room and comfy beds & linens as well. Our children are 2 and 3 and there is a great indoor pool (outdoor pool was closed for the season) as well as a great playground on the property. The playground seemed relatively new, was clean and had lots to do. It’s next to a large grassy picnic area too so the kids ran around freely and safely. The breakfast buffet was good, basic and the kids are free as they’re under 5 which was a nice surprise. The manager Randy was very kind and helpful and offered to extend our check out until noon so our kids could run around the playground a bit longer (check out is listed as 11am).
Would definitely go back if we were traveling this route again. Very family friendly.

Stayed: October 2017, travelled with family
Thank HouseRules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 17 October 2017

Dear HouseRules,

Thank you for your business, and sharing your stay with us. We are delighted to read you found our accommodations and service family friendly - #smiles. We strive for such feedback, especially after you have been traveling all day with young children. Long car rides can become very restless. Our full-service amenities, spacious guest rooms and Playworld playground offer comfort and enjoyment for families 24/7.

We hope your journey home was safe and peaceful.

Kindest regards,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 15 October 2017

We went end of June 2017. Pretty empty. No one by the pool outside so pretty boring. There were tons of ants swarming you out there too. We couldn't leave our stuff on the ground.
The rooms were very outdated but clean. However the carpets in the hallways were so stained it was disgusting. It made the whole place seem dirty.
The breakfast buffet was good and the hotel manager was super friendly and helpful.

Stayed: June 2017, travelled with family
1  Thank Morticia814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 17 October 2017

Dear Morticia814,

Thank you for taking the time to share your June 2017 experience with us. We are grateful for your feedback and apologize for the inconvenience of ants at the outdoor pool. Clearly, we did not clean the pool deck properly prior to your arrival - #regret. From time to time food particles and drink spills find their way on the deck. We must immediately identify it, and address it. I can assure you ants around the pool are not customary.

New hallway carpet is on the way - #smiles. We will be replacing carpets throughout the guest corridors in December. The design and color is refreshing and will make a tremendous improvement to the overall look and feel of our accommodations. In the interim, we will continue to deep clean the existing carpets as best as possible to avoid the perception of dirty, which is unacceptable.

We appreciate your business and hope to welcome you back again.

Kindest regards,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 11 October 2017

I just returned from an 8 day stay in Harrisburg. The Red Lion has become a second home for my business trips. The hotel is centrally located to downtown Harrisburg with easy access to the highway system, restaurants and shopping. The rooms are clean and comfortable with many updates. You can get a good night’s sleep. The staff is always friendly and attentive to guest needs. There is a decent restaurant on site and a bar (if you care for an adult beverage). A free business center makes it easy for last minute document printing. Catering is available for any size meeting that you hold onsite.

Sometimes I am able to bring my family along... between the hot tub, pools, playground, tennis court, game and exercise rooms there’s enough to keep everyone occupied while Dad’s at work. Then it’s just a short drive to the Bass Pro or any number of area attractions.

I really can’t say enough about the staff. From Maintenace to Management... everyone has a smile and greeting when encountering guests. They remember your name and even room preferences and will accommodate any request. No one who travels extensively for work likes being away from home and family... so a little kindness and attention from your hotel hosts goes a long way at the end of a long day.

I could stay just about anywhere in Harrisburg; I always choose the Red Lion. I recommend that you do too.

Room Tip: The patio rooms give great access to the courtyard and all its amenities.
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  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 13 October 2017

Dear Jeffrey S,

We appreciate your time and courtesies in sharing your most recent stay with us. Business or pleasure, we have something for everyone and excited you continue to find our service and accommodations perfect for your business needs. Our commitment to service excellence is centered around the guest experience, and becomes our #1 priority the moment you arrive.

Relaxing and enjoying all the benefits of our full-service amenities is all part of the Red Lion Hotel Harrisburg Hershey experience, which always includes an attitude of whatever it takes from our team - #unmatched.

Thank you for your continued trust and loyalty in our service and accommodations. Your business and high recommendation is much appreciated.

Best regards,

Randall J. Stuart, CHA, CHME
Genera Manager

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Additional Information about Red Lion Hotel Harrisburg Hershey

Address: 4751 Lindle Rd, Harrisburg, PA 17111-2400
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Harrisburg
#5 Family Hotel in Harrisburg
#8 Romantic Hotel in Harrisburg
Price Range: RM414 - RM827 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Harrisburg Hershey 3*
Number of rooms: 274
Official Description (provided by the hotel):
Our Harrisburg hotel is convenient for travel and vacation. Just minutes from the airport, we offer a complimentary shuttle to make transportation simple. While you're here, explore historic, family-friendly, and exciting attractions around town and beyond. Our hotel near Hershey Park lets you indulge your sweet tooth. History buffs can visit the National Civil War Museum and the Gettysburg Battlefield. We're also near Lancaster, the famous Amish Country. You can experience history, culture, and chocolate here in Harrisburg. If you're coming for business travel, our hotel in Harrisburg contains a 25,000-square-foot meeting facility. We have a state-of-the-art amphitheater along with free Wi-Fi. There's also our restaurant, Season's, a great place to enjoy a productive business lunch or a delicious dinner. For relaxing after your meeting, we have an Olympic-size outdoor pool. We're a pet-friendly hotel, as well, so you can bring the whole family on vacation. With comfortable rooms and convenient features, Red Lion provides the value you need to get local and explore everything Harrisburg has to offer. ... more   less 
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Also Known As:
Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
Harrisburg Holiday Inn

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