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29 - 34 of 424 reviews
Reviewed 7 July 2019

Don’t even know where to start because as soon as we checked in we wanted to leave! Checked into the room and immediately after opening the door smelled a strong smell like pee and mold put together. The kids were excited to jump into the pool so we left our belongings in the room and went down to the pool area. When we entered the pool the kids first question was “what’s that smell?” I didn’t know what other then mildew and mold so I don’t let the children enter instead went back to the room. Once in the bathroom I saw “white towels” ripped and dirty stained idk. My husband at the same time pointed out broken stained blankets and the cover for the ac covered in black mold of some kind . so we packed up and asked for a manager because we were not staying there. The owner turns out to be the guy cleaning the room on the first floor and rudely suggests another room because he doesn’t give refunds . I couldn’t believe it! We got a room next door at a different hotel.

Date of stay: July 2019
Trip type: Travelled with family
Thank TeamRosalol
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 June 2019

My family and I stayed here for the weekend. The kids enjoyed the hotels pool more then visiting chocolate world. The hotel has a huge breakfast selection which is nice since my son is picky. The front desk staff was great, they made us feel at home. And answered any questions we had about the area. The room was super cleaned too. The price we paid was the lowest in Hershey.

Date of stay: June 2019
Trip type: Travelled with family
Thank Dora P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ushmacpatel, Front Office Manager at Quality Inn & Suites Hershey, responded to this reviewResponded 15 June 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Next time if come please let your family and friends know we do sale park tickets.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

CM
GM
Quality Inn & SUites
7175835151

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2019 via mobile

Very clean room, bathroom, halls,etc.; well stocked breakfast area and pleasant helpful front desk. Bed and pillows were comfortable. The Location was only 4-5 minutes from Hershey park.
I would definitely stay here again!

Date of stay: June 2019
Trip type: Travelled with family
Thank Kirtan101
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ushmacpatel, Front Office Manager at Quality Inn & Suites Hershey, responded to this reviewResponded 15 June 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

CM
GM
Quality Inn & Suites
7175835151

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2019

taking personal care.service is excellent and Good hospitality staff is cautious experience is good and also recommend all bushiness and friends family. Breakfast buffet was good and lots of choice whole place was clean.also i notice they have disc Hershey Park Tickets , Hershey Park is very close. i would also recommend coming with family

Date of stay: May 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Vijay P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ushmacpatel, Manager at Quality Inn & Suites Hershey, responded to this reviewResponded 12 June 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

CM Patel
GM
Quality Inn & SUites
7175835151

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2019

Family outing for weekend, friendly staff
Indoor hired pool kids love it
You can buy Hershey Park tickets
Hot breakfast was very nice and you can save good amount of money because it was free. Free good WIFI and in room refrigerator

Room tip: One mile from Hershey attractions Across the Hotel very nice Hershey Ice cream store that kids will love
Date of stay: May 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Satisfiedtravel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ushmacpatel, Manager at Quality Inn & Suites Hershey, responded to this reviewResponded 11 June 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We are very happy that you enjoy our Indoor Pool. And yes we are very close to Hershey Park area.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

CM Patel
GM
Quality Inn & SUites
7175835151

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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