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Reviews (310)
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All reviewshershey parkpancake machineroom was cleanpool and hot tubgas stationfront desk staffbagelsbreakfast attendantfridge and microwavehershey worldchocolate worldstayed one nighthotel is locatedgreat ratenice staychecking outhotel staff
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Reviewed 29 March 2018

I usually use Holiday Inn Express & Suites for business, stopped here with my family on our way home from vacation. The staff was awesome, rooms were clean and could even smell the clean when I opened the door. Even my mom was impressed with the cleanliness and says she feels better about me traveling and having safe places to stay after she had this experience.

Room Tip: The bathtub floor of room 110 was very slippery (as if there was something not rinsed off) both my husband and I experienced it. The beds and the pillows are AMAZING! So much so that I asked to buy pillows to take home.
Stayed: March 2018, travelled with family
Thank mamahawk2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this reviewResponded 29 March 2018

Thank you so much for stopping in with us! It is a joy to hear that we could earn the approval of your caring mother. Peace of mind is a part of the Holiday Inn Express Hershey/Hummelstown experience. We look forward to continuing to meet and exceed your expectations on future visits. Come by and see us when you are in town!

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Reviewed 6 March 2018 via mobile

Great location. Near many restaurants but definitely need a car to get around. Nice room with fridge and microwave. Beds were comfy. The pool had good temperature and good front desk staff. Coffee/tea as soon as you walk in and out of the hotel very convenient.

Stayed: November 2017, travelled with friends
Thank LaMellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this reviewResponded 6 March 2018

Dear Mellie,
Going to shows is always fun and we're honored you made Holiday Inn Express Hershey/Hummelstown a part of your special memories. It's great to hear that our location worked well for your plans and that the cozy, well-appointed rooms were the ideal place to rest. Our friendly staff will also be happy to learn you appreciated their warm welcome as well as the coffee/tea. We're also pleased you were able to enjoy the pool during your stay and we hope you'll come stay with us again should your travels bring you back to the area.

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Reviewed 11 February 2018 via mobile

This is a great place to stay. Staff is very courteous and helpful. We requested extra pillows for a handicapped guest. Pillows were delivered within minutes of check in. Complimentary continental breakfast was delicious. Convenient location within minutes of park. Will definitely stay here again in the future.

Stayed: August 2017, travelled with family
Thank Marty T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this reviewResponded 13 February 2018

Dear Marty,
It was a joy to have you with us. We're excited that our friendly, caring atmosphere could help you feel right at home. With our comfortable accommodations and tasty breakfast, our guests are sure to feel refreshed and ready for adventure. We can't wait for our next chance to make your day!

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Reviewed 11 February 2018

We found this Express hotel felt like full service!
Staff is very nice and professional, especially Rob.
Breakfast food was very good. A little disappointed that the pancake machine malfunctioned!
Room could have been a little cleaner. Lighted switches are very bright at night!

Stayed: February 2018, travelled as a couple
Thank antnyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this reviewResponded 13 February 2018

We appreciate your thoughtful feedback. It is our pleasure to offer professional and friendly service, and Rob is certainly an all-star! Our team is happy to hear that you enjoyed our breakfast offerings, and we sincerely apologize that the pancake machine malfunctioned during your stay. Providing clean and comfortable rooms for our guests is of the utmost importance to us, and we are disappointed that you found your room not up to our typical standards. Thank you for alerting us to this. Once again, thanks for the review. It would be outstanding to have the chance to host you next time you are in town!

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Reviewed 29 January 2018

Came in last minute. They gave us a first floor room as requested. The room seemed great until I found a snuff can on the floor that they missed. And I missed the pancake or waffle maker. Loved the hot tub! Pool was too cold tp get in, though. We also loved the refreshing citrus water. Overall a very good stay.

Stayed: January 2018, travelled with family
Thank braelone1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this reviewResponded 29 January 2018

Thank you for choosing to stay with us at Holiday Inn Express Hershey; it was a pleasure to welcome you. We're pleased to hear that you received your requested room but sorry that an item from a previous occupant had been left behind. We will discuss this with our housekeeping team to ensure this doesn't happen again. It's also great that you enjoyed the hot tub and the delicious citrus water.
We appreciate you sharing your kind comments, and hope that you'll come back and see us again soon.

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