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Reviewed 31 January 2023

Thank you all for my amazing day, I had my baby shower here on Sunday 28th January and to say the least it was out of this world, we had afternoon tea made by gaz the chef and the scones was to die for and the service given by Emily and other staff was just so friendly and really went above and beyond from extra sandwiches and tea and coffee, they made us all feel so welcome and made everyone of my friends and family comfortable, would definitely be returning for afternoon tea made by gaz again soon

Date of stay: January 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Aimee F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Steven Hayes, Owner at Mercure Haydock Hotel, responded to this reviewResponded 31 January 2023

Dear Guest,

Thank you for taking the time to review your stay with us at Mercure Haydock.

I am delighted you enjoyed your stay and appreciate the five star rating!

Your kind words will be passed onto the team who I am sure will be thrilled.

To book your next stay please do not hesitate to contact me directly on steven.hayes@accor.com, I would be happy to assist you with your booking personally.

We all look forward to welcoming you back in the near future.

Kind Regards
Steven Hayes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2023 via mobile

Had fabulous afternoon tea when we went to our Goddaughters baby shower
The staff were really friendly and the food was first class the best scones warm and delicious courtesy of the chef Gaz
The hotel was warm and inviting and the private dining area was just perfect for our afternoon

Date of stay: January 2023
Trip type: Travelled with family
Thank Nicholette M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Steven Hayes, Owner at Mercure Haydock Hotel, responded to this reviewResponded 31 January 2023

Dear Guest,

Thank you for taking the time to review your stay with us at Mercure Haydock.

I am delighted you enjoyed your stay and appreciate the five star rating!

Your kind words will be passed onto the team who I am sure will be thrilled.

To book your next stay please do not hesitate to contact me directly on steven.hayes@accor.com, I would be happy to assist you with your booking personally.

We all look forward to welcoming you back in the near future.

Kind Regards
Steven Hayes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2023

Wow we held my daughters baby shower in a private room, thanks to Dawn for a slick booking process.
We decided to serve afternoon tea, what a great choice, many thanks to Gaz n the team for outstanding food, lovely fresh sandwiches and warm homemade scones as well as an extensive selection of mini cakes.
To complement the food we were looked after by the lovely Emily who couldn’t do enough, big thanks to Abby for keeping us topped up with drinks.
Lovely day and top class food and service
Thanks,you made my daughters day!

Date of stay: January 2023
Trip type: Travelled with family
Thank Safari404693
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Steven Hayes, Owner at Mercure Haydock Hotel, responded to this reviewResponded 31 January 2023

Dear Guest,

Thank you for taking the time to review your stay with us at Mercure Haydock.

I am delighted you enjoyed your stay and appreciate the five star rating!

Your kind words will be passed onto the team who I am sure will be thrilled.

To book your next stay please do not hesitate to contact me directly on steven.hayes@accor.com, I would be happy to assist you with your booking personally.

We all look forward to welcoming you back in the near future.

Kind Regards
Steven Hayes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2023 via mobile

Just checked in, Lovely greeting and service from Michelle on reception and Emily at the bar! Happy, smiley, bubbly good vibes to start our night! Beautiful hotel made better by our welcoming Thank you x

Date of stay: January 2023
Trip type: Travelled as a couple
Thank knewing1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Steven Hayes, Owner at Mercure Haydock Hotel, responded to this reviewResponded 31 January 2023

Dear Guest,

Thank you for taking the time to review your stay with us at Mercure Haydock.

I am delighted you enjoyed your stay and appreciate the five star rating!

Your kind words will be passed onto the team who I am sure will be thrilled.

To book your next stay please do not hesitate to contact me directly on steven.hayes@accor.com, I would be happy to assist you with your booking personally.

We all look forward to welcoming you back in the near future.

Kind Regards
Steven Hayes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2023

Superb reception at this hotel we were greeted by Michelle at reception made us feel so welcome and we had a good laugh, we then went over to the bar an was greeted by Emily who was very helpful and helped me and my partner log on to the Wi-Fi while serving us drinks!!
Excellent staff
Would highly recommend to anyone

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Jack C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Steven Hayes, Owner at Mercure Haydock Hotel, responded to this reviewResponded 31 January 2023

Dear Guest,

Thank you for taking the time to review your stay with us at Mercure Haydock.

I am delighted you enjoyed your stay and appreciate the five star rating!

Your kind words will be passed onto the team who I am sure will be thrilled.

To book your next stay please do not hesitate to contact me directly on steven.hayes@accor.com, I would be happy to assist you with your booking personally.

We all look forward to welcoming you back in the near future.

Kind Regards
Steven Hayes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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