My daughters and I had booked our annual girlie weekend away at this hotel. Which we had been looking forward to for a long time so needless to say I was very upset when I found out that the the pool and jacuzzi etc were closed as we just wanted to chill and relax. But we were offered a meal in the restaurant as compensation which was very nice food .
The receptionist we spoke to was very pleasant and went out of her way to help us , we were also given a 30 min spa treatment each which again was very nice. I think if the situation had been sorted differently guests would not have been so annoyed when they arrived and then to be told the pool was closed . But we did have a lovely weekend at the hotel and stayed in the woodland lodge which was very nice and well equipped.
- Official Description (provided by the hotel):
- Relax, unwind and rejuvenate in the luxurious surroundings of The Cornwall Hotel, Spa & Estate; an exquisite 4* hotel & spa set in 43 acres of tranquil, wooded parkland in St Austell. Just a breath away from many of Cornwall’s most popular sandy beaches and attractions; The Cornwall Hotel is the perfect base to explore the best of Cornwall. ... more less
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