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Reviews (1,714)
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104 - 109 of 1,714 reviews
Reviewed 19 November 2017

Stayed here for 1 night for my daughters birthday treat. There are no 'negatives' about this hotel at all. Warm welcome at the door as you enter, makes you feel special. The whole place is wonderful. the Spa is very special, we used it twice, loved going down there in our big fluffy bath robes. Room and bathroom were great with everything that you need, bed was comfy, it was nice that when we returned to our room after dinner, that the room had a 'turn down' service with a chocolate on our pillow.
We eat in Taste, and want to mention Jay who was very professional and friendly as were all the staff. Having free coffee/tea after dinner in the beautiful lounge was a bonus as well. Id love to stay again with my husband who is a golfer as the price included a game of golf, so it was really good value.

Room Tip: Due to the price we had a room facing the car park, for a little more, the sea view rooms are luxurious
  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Service
Thank baileys456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 20 November 2017

Thank you for your 5* review of the Carlyon Bay Hotel.

We are pleased to hear that you had a fantastic stay with us for your daughters birthday celebrations, and that we were able to make her birthday special from start to finish. We pride ourselves in providing an exceptional level of service and we are glad you experienced this throughout the hotel, from the spa to dining. Management have passed your praise on to Jay, who will be delighted to hear your kind comments.

We look forward to seeing you again soon. Kind regards, CBH.

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Reviewed 18 November 2017

What a great hotel. Get pampered in the spa, exercise in the gym, play golf or try a nice walk on the nearby coastal footpath. However, what really stood out was the service. I have stayed in lots of nice hotels while travelling and while they provided a good service, but in comparison, the staff in this hotel were exceptional. Nothing was too much trouble. They did everything with a smile and made sure you were looked after. If you want a to be have a 3 or 4 day relaxing time book this hotel.

Room Tip: Try a sea view, Great breaks in the winter
  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank tomoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 20 November 2017

Thank you for your fantastic review of the Carlyon Bay Hotel.

I am delighted to hear that you had an excellent experience with us and found the customer service to be outstanding. We often receive brilliant feedback with regards to our staff and you comments about their exceptional service have been passed on to management.

We look forward to seeing you again in the near future. Kind regards, CBH.

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Reviewed 16 November 2017

Our room was on the 3rd floor it was excellent,quite,spacious,sea view. The all inclusive for food and the Spa area.very good dinner plenty of choices, beer in the bar on the expensive side.spa side all very friendly and good value

Room Tip: Go for deluxe out of season,all very quite, as the hotel is off the main road. Service, quality and location were 5 star
Stayed: November 2017, travelled with friends
Thank 329abc49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 17 November 2017

Thank you for your fantastic review of the Carlyon Bay Hotel.

I am pleased to hear that you had a brilliant stay with us, finding your room to be of excellent size with a beautiful sea view. We pride ourselves in providing a high standard of friendly and attentive service and I am pleased that you experienced this.

We hope to host you again in the near future. Kind regards, CBH.

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Reviewed 16 November 2017

We didn't book a top of the range room but were not disappointed. The food was very good and the staff efficient. The breakfast was particularly good. The staff are welcoming and accommodating.

The facilities are clean and up to date. The refurbishment of the dining area has worked very well.

Room Tip: Sea views are excellent
  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank amencorner11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 17 November 2017

Thank you for your 5* review of the Carlyon Bay Hotel.

We are pleased to hear you had a great stay with us and thoroughly enjoyed your dining experiences. The refurbishments are on-going to the hotel, with more rooms being refurbished on a regular basis. Your kind comments about the staff have been passed on to management.

We hope to see you again in the near future. Kind regards, CBH.

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Reviewed 15 November 2017 via mobile

We had a small hick up at the start of our visit but Peter Brend soon corrected this for us and we had a great couple of days

With Golf included for Hotel guests the accommodation rates offer great value for money, also some fantastic scenic coastal walks available for non golfers

This was our first time back to the hotel in 16 years but as back then staff very attentive and the food r very good the same goes for the clubhouse so we hope to return again next year

Well done to the Brend group keep up the great work

Stayed: November 2017, travelled with family
Thank TAL1241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 17 November 2017

Thank you for your fantastic review of the Carlyon Bay Hotel.

We are delighted to hear you had a fantastic stay with us, returning after 16 years! Whilst I am sorry to hear you had a small hiccup at the beginning, I am glad this was dealt with immediately. We are very fortunate with the beautiful location of our hotel, having both the golf course and scenic coastal walks on our doorstep. You praise has been passed on to our management team and staff.

We look forward to seeing you again in the near future. Kind regards, CBH.

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