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“Nice staff but lots of cooking smells from inside and outside! And very hot even in mid November”

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Travelodge St Austell Hotel
Ranked #8 of 9 Hotels in St Austell
Reviewed 18 November 2017

Nice staff but lots of cooking smells from inside and outside! If you stay on the car park side of the hotel you will have the fast food smells of kfc and macdonalds. Our bedroom on the road side treated us to the scent of english breakfasts wafting up to our room in the morning through the open window which has to be opened because of the stifling heat. In the mornings the lift smelt as if someone had been burning toast in there!
Not a great hotel if you suffer from allegies!

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
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Thank Fuss P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Charlotte from The Social Media Team at Travelodge St Austell Hotel, responded to this reviewResponded 20 November 2017

We would like to thank you for taking the time to advise of your recent stay at our St Austell hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary improve upon the service that we provide to our valued guests. We were disappointed to read of your experience during your stay with us.

Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do thank you for taking the time to share your experience so these issues can be resolved to ensure that this does not repeat for other guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (634)
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13 - 17 of 634 reviews

Reviewed 17 November 2017

A well located Travelodge with bar and restaurant (also McDonalds and KFC on the doorstep). The food was very good. Breakfast was tasty but we had to ask for a few items to be replenished. Our room smelt damp on arrival - the following morning there was a puddle on the floor - the toilet was leaking and was clearly the reason for the damp scent. The staff were very friendly and efficient.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Travelodge
Thank VickiVix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile

I stayed here just the 1 night. My room was on the second floor and was spacious and clean. Everything you would expect from a Travelodge. Hotel had its own bar and restaurant, food here was good value and was rather nice. Other food outlets were within walking distance (KFC and McDonalds). There is a Costa situated next to the front doors, perfect for that morning coffee! Ample free parking on site.

Stayed: November 2017, travelled on business
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017

We often use for one or two nights when visiting family, walking distance although steep hill to the town, but have fadt ood outlets next door, car park constantly busy, try for room at rear on third floor. Can get bus to railway station.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank georgiegirl1_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017

Arrived to what is usually expected of this chain; a clean, comfortable lodging for the night. Pity I did not book earlier, as I would have snapped up a bargain. Still, a pleasant stay, and the staff were cheeful and welcoming

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank derekh231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge St Austell Hotel

Address: Pentewan Road, St Austell PL25 5BU, England
Region: United Kingdom > England > Cornwall > St Austell
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in St Austell
Price Range: RM154 - RM526 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge St Austell Hotel 2*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Travelodge Hotels Ltd so you can book your Travelodge St Austell Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn St Austell
Travel Lodge St Austell
Travelodge St Austell
St Austell Travelodge
St Austell Travel Lodge

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