We found the website terribly misleading, we booked 4 beds in a 2 bedroom unit plus requested 2 baby cots and were quoted one price so we booked, only to be told just before arrival the babies would be charged at adult prices at an extra $180 for the week. The cots would have been cheaper to buy and they already have them in house which I thought was double dipping. Had we known this we wouldnt have booked here.
The beds didnt have quilt covers on them just the raw duvet which we found quite unhygienic.
Be wary of the credit card fees as they don't state the % charged but charge you anyway, many hidden costs which we found misleading.
Payment terms state payment on arrival so my husband gave his credit card on arrival and we had an early flight home so we didnt think we had to pay again at check out, and Mark the Manager sent threatening emails and calls saying they would call the police all before we had reached home, overall his management style was quite aggressive to deal with not the type you would think would be running a holiday place.
The guest bedroom door handle was faulty and I was trapped inside the bedroom for half hour, a major OHS fire risk however it was handled swiftly with a locksmith. I was just very lucky my mother in law was at home at the time as my baby twins were on the other side of the door.
Overall, great location, courtyard 1 is newly refurbished, the apartments arent serviced so I thought the nightly rate of $350 wasn't great value.
- Official Description (provided by the hotel):
- The Beachfront Apartments face north onto the Park, just 25 metres to Byron's beautiful Main Beach, with no roads to cross. This is the perfect place for Families & kids of all ages.Just a couple of minutes walk will have you in the heart of Byron Bays unique shopping village where you can be entertained by an array of buskers & street performers. "When in Byron, do as the Byronians do" and get along to the colourful craft markets every Sunday in Byron and surrounding towns.Our holiday apartments are 2 & 3 bedrooms, with ocean views, direct park access, and have absolute beachfront location. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and Agoda so you can book your Byron Bay Beachfront Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.