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Best Western Grand Country Lodge
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Reviews (254)
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All reviewsundercover parkingthe main roadhomemade breadcomplimentary bottlequick tripwell stocked mini barwithin easy walking distanceroom was cleanno liftlong drivefirst floorbircher mueslistay there againtown centreroad noiseconvenient locationa lovely stay
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55 - 60 of 254 reviews
Reviewed 30 July 2017

The people were very friendly and accommodating, the rooms were very clean and very warm, especially seen as it was a cold winters night, it set a lovely atmosphere. Would recommend this to anyone. Great to have safe undercover parking as well

Room Tip: Our room out the back was very peaceful
  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Kylie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this reviewResponded 31 July 2017

Thank you Kylie
It was pleasure to have you, co glad you enjoyed your stay with us

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017

Immaculately clean, quiet and warm. Conveniently located to everything within the Southern Highlands and excellent value,. A very comfortable stay, lovely hosts attentive without being intrusive. The complimentary chocolates were a lovely touch. Thank you.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Samantha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this reviewResponded 27 July 2017

Thank you for the great review Samantha. We will pass your comments onto our team.It is nice to know the efforts are appreciated

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

We only stayed a night and wish we could have stayed longer. Very well located in Mittagong and close to everything the Southern Highlands has to offer. The rooms are lovely and very clean and comfortable and include hydronic heating which is the best. We slept in and missed breakfast so we can't comment on that, but the complimentary tea and coffee was much appreciated, and there is a well stocked mini bar should the need arise. The hosts are very helpful and friendly and I would recommend this Motel to anyone travelling and looking for a comfy bed and good hospitality

Stayed: July 2017, travelled as a couple
Thank Stuart G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this reviewResponded 24 July 2017

Glad to hear you enjoyed your stay with us & found the rooms nice & cosy with the
central heating.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

First floor room at the front was a good size. Traffic noise a little annoying. Difficult with shower over bath but as we were only staying one night we put up with this problem and were particularly careful. The room was clean, wifi included.
The room heating was wonderful and heating was available in the bathroom. The bath towels were fluffy. Tea & coffee making available in the room with fresh milk & biscuits supplied. The biggest inconvenience was walking up two sets of steps with luggage. Suggest management install a lift.
There was no incentive to stay for breakfast and to exit to the
Lower ground floor parking you had to walk through the breakfast room. Improvement needed.

Stayed: July 2017, travelled as a couple
Thank Roslyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this reviewResponded 24 July 2017

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017

Very helpful staff. Excellent service. Clean, tidy and seemed newly refurbished rooms. Very quiet although busy. Easy internet and great speed. Close to the major attractions. Good value for money. Plenty parking.

  • Stayed: July 2017, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this reviewResponded 18 July 2017

Thank you for taking the time to review your stay, pleased you enjoyed, hope to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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