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All reviewsla fitnessbreakfast buffetroom servicenice lobbyhotel restaurantnice hotelfront desk staffstayed here for one nightdance competitiondirectly across the streetbusiness tripfirst floornice stayhuge malldining optionsstaff was very friendlysized bed
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Reviewed 1 July 2018

Enjoy the overnight stay at Crowne Plaza Hotel Philadelphia - King of Prussia. Staff were help and the room was updated and clean. Directly across from the mall; the location is very convenient if you are taking a shopping trip.

  • Stayed: June 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank christopherrc2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2018

We had a banquet to attend. We have stayed here in the past and this stay was just as good. The rooms are very comfortable and clean. You have a major mall just across the street from the hotel. There are a number of eateries in the area also.

  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank 37travelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

Stayed at this property for business reasons. Lots of free parking. Hassle free check in. Comfortable room with all the amenities. Every employee was super friendly and helpful. Facilities are clean. Very nice stay.

Stayed: June 2018, travelled on business
Thank RetiredMilitary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018

The rooms are very comfortable ( not in the first floor) I asked to be moved to an upper floor. the customer service is excellent, the food does not have a taste, In the breakfast buffet they did not have cheese at all i !! when I requested they brought me one..One slice of Swiss cheese !! .. very weird for a crown plaza regular service around North america.

Room Tip: do not accept first floor , room was dark
  • Stayed: May 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Ely M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018

I stayed there for four nights 5/23/18 to 5/27/18.Had some difficulty with check in with first front desk person. Would not give me room I requested back in Dec. Spoke with Kelly then room changed. Kelly (manager) provides excellent customer service. Special thank you to Hishem front desk and Baye these two men were excellent with all needs during stay. Friendly greeting when approached desk from these two people. Property is across the street from mall. Stirlings great breakfast and evening appetizers, cocktails. Comfortable beds. Kelly, Heishem, and Baye could not be more helpful. Great Hotel

Room Tip: 5th Floor quiet
Stayed: May 2018, travelled with family
Thank Natalie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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