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“First time visiting Lancaster ”

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Courtyard Lancaster
Ranked #3 of 40 Hotels in Lancaster
Certificate of Excellence
Reviewed 15 October 2017 via mobile

Great location, modern, nice lobby to gather with friends. Lots of parking. Plus the Lancaster Welcome Center is just down the street. Very quiet, nice size room, WiFi, good mattress. We slept well. Lots of touristy spots within a few miles.

Stayed: October 2017, travelled with friends
Thank trdjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded 2 weeks ago

Dear trdjm,
Thank you for posting your review on TripAdvisor. Our guests do enjoy our close proximity to the visitors center as they can stop there to find out all of the great things going on in Lancaster while they are visiting. We appreciate your business and look forward to seeing you again soon.

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6 - 10 of 551 reviews

Reviewed 3 October 2017

Everyone at this facility was very professional and very friendly as well as very helpful with our questions.The facility was very clean in every area.
The room itself was very nice and had a small refrigerator and a coffee machine.
The shower was GREAT and the bed was comfortable. As a small aside, I found the pillows to be too soft......a small inconvenience. We slept well.
The breakfast menu was really good. That is the only meal that we ate at the facility.
The parking lot was well lit and the pool was family friendly relative to the water depth. There was also a heated whirlpool. A late night swim was a welcomed convenience. Also, there an exercise room there with very good equipment.
Overall, the room and amenities of this facility were very good.
We were on the 5th floor and it was very quiet.

Room Tip: We stayed on a Wednesday, Thursday and Friday night with following rates: $152 $135 and $220 (not in...
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank BILL P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded 6 October 2017

Dear BILL P,
Thanks for sharing your experience on TripAdvisor. It sounds like our hotel was a perfect fit for your family. On your next trip, let us know prior to check-in that you prefer a firmer pillow. We have some on hand that are extra thick, extra thin, harder and softer than the ones in the guest rooms for our guests who require them. We try and always think of what our guests may request and try to have those things on hand when the time comes. Thanks again for the review and have a great day!

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Reviewed 26 September 2017

Top class customer service, period. For my daughter's wedding, we chose Courtyard because of the total flexibility the local events coordinator Sabrina McIntyre extended to us in EVERYTHING! It is a long list of issues that I will not repeat here but when I say everything, it is everything.

The staff in the front office, in the bistro and room service, were absolutely pleasant and efficient. I must enumerate the names as follows who served our guests in 58 rooms.

Bistro: Angela, Milayna, Ariel
Front Desk: Amber, Mike
Management: Josee, Josh, Lauren, Nancy, and Sabrina.

The courtyard has trained them the word service to the fullest. The company should be proud to have them around. I would not stay anywhere but Courtyard in that neighborhood.

Thank you, everyone, who helped us carry through the three-day event without a hitch and provided service with a smile.

"Piyush" Pat Shah

Room Tip: Always ask the local staff for the best room
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  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Amish-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2017

Really great place to stay! Everything has been thought through and conveniences are at your fingertips. Room was quiet and the bed and pillows were very comfortable.
Highly recommended for a Lancaster stay.

Stayed: August 2017, travelled solo
Thank william h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded 6 October 2017

Dear william h,
Thank you for sharing your review with the visitors of TripAdvisor. We appreciate the opportunity to accommodate you and are pleased to hear that we met your expectations of a Marriott branded hotel. We look forward to seeing you again soon.

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Reviewed 18 September 2017 via mobile

We stayed here to attend a wedding, in fact there were four wedding parties that weekend. Hotel has nice rooms, was very clean, showed minimal wear especially considering it's in the heart of a high tourist area. Front desk clerk was extremely efficient, very professional and customer focused.

This hotel, as a Courtyard, was much nicer and had a much better staff than the last two higher level Marriotts we stayed in recently. For context, I am a Marriott Platinum Elite member so travel frequently to Marriott properties. Only reason I didn't give it more stars is it is a Courtyard level, doesn't include breakfast and only has a "Bistro" counter restaurant. For this level of hotel however, this is a five-star property.

Stayed: September 2017, travelled as a couple
Thank hilary41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy G, General Manager at Courtyard Lancaster, responded to this reviewResponded 6 October 2017

Dear hilary41,
Thank you for posting your review on TripAdvisor. We appreciate the feedback from our most loyal Platinum guests as you have the opportunity to visit so many hotels throughout the year. We are proud to be held in such high regard and appreciate your business and feedback. We look forward to seeing you again on your next trip to Lancaster County.

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Additional Information about Courtyard Lancaster

Address: 1931 Hospitality Dr, Lancaster, PA 17601-6768
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Lancaster
#11 Business Hotel in Lancaster
#12 Romantic Hotel in Lancaster
Price Range: RM482 - RM919 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lancaster 3*
Number of rooms: 133
Official Description (provided by the hotel):
When visiting Pennsylvania Dutch Country and the surrounding area, choose the Courtyard by Marriott, Lancaster, PA, a hotel that offers spacious accommodations and award-winning service for a truly relaxing hotel visit. Located just moments from some of Lancaster, PA's most popular attractions, we offer a newly redesigned, modern lobby and free high-speed WiFi, both within and immediately outside of the hotel. Start your morning with a Starbucks coffee and tasty breakfast at The Bistro, or enjoy a signature cocktail there after work. Our state-of-the-art fitness center is the perfect place to lift weights or go for a run after a busy day in Lancaster, PA, and we're pleased to offer a heated indoor pool and spa, too. Corporate travelers will appreciate our hotel's close proximity to local businesses, including Lancaster General Hospital, RR Donnelley, Alcoa, and Armstrong. We're also convenient to Franklin & Marshall College, as well as great outlet shopping at the Tanger Outlets. We're the perfect choice if you're looking for a great hotel near Lancaster, PA. ... more   less 
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Also Known As:
Courtyard By Marriott Lancaster Hotel Lancaster
Lancaster Courtyard
Lancaster Marriott

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