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All reviews train station full kitchen basketball court breakfast and dinner two room suite home away from home the sofa bed complimentary breakfast great place to stay outdoor pool would definitely stay here again waffles rooms were very clean elevator stove kitchenette philadelphia
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Reviewed 10 July 2018

Room was nice, but had children screaming and running in the hall late at night. TV was attached to a piece of furniture that faced toward a desk. Its' limited turn capability prevented it from being rotated to face either the bed or couch.

  • Stayed: July 2018, travelled with family
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Thank robertbE2953AK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2018

This hotel is in a major need of renovation. While on a business trip with colleagues, three rooms had issues with no air conditioning. Rooms smell musty and furniture needs updating. Social hour is okay, but needs more of a variety.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank jeffrey_england
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise-HiltonHelp, on behalf of management at Homewood Suites Lansdale, responded to this reviewResponded 9 July 2018

Dear jeffrey_england,

Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with the A/C and the unpleasant smell that you encountered. We are working with our team to ensure these situations don’t happen again. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. If you return to our area, we hope you’ll stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

Stayed here with my family for a trip to Sesame Place. We chose it because of the 2 bedroom suite option, something we could not find in the other area hotels. There was a bedroom for our kids, a master bedroom with 2 bathrooms, plus a living room/kitchen area. Very nice sized room. Hotel was quaint, very friendly and helpful staff, complimentary evening social with cheese, fruit, vegetables, and drinks. Free breakfast. Outdoor pool was small but perfect for our children. Would definitely recommend. Hotel is set off the main road, so nice and quiet area.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

We’ve stayed in this hotel once a year for about 12 years now. This time, no rollaway beds. Our room had no air conditioning. The refrigerator kept turning all the way off. After 30 minutes the very polite and helpful maintenance man came to try to fix it. The room should never have been allowed to be in the system. And we had to move out of it and wait in the lobby with all our luggage for about an hour until a new room could be cleaned. Our 17 year old son had to share small double sofa bed with his 20 year old sister, or else stay on the floor. When we got in the new room, the kitchen sink faucet sprayed water everywhere. 4 people and only 1 sink operational. The breakfast was pillaged. The employees in charge of breakfast were so overwhelmed, they sighed and rolled their eyes if asked for anything, and couldn’t keep up. No oatmeal, No spoons. The coffee was good. The front desk offered us 15000 points to make up for having to move rooms, but that wouodn’t have even been enough to book one night at this hotel. We’ve been loyal to Hilton and to this hotel, but this was worse than expected.

Room Tip: High flooor means a long elevator wait but quieter
Stayed: June 2018, travelled with family
Thank Karen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at Homewood Suites Lansdale, responded to this reviewResponded 30 June 2018

Dear Karen O,

Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the many issues encountered throughout, and we are working with our team to ensure the situations don’t happen again. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. If you return to our area, we hope you’ll stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

I stayed here twice total... Great accommodations friendly staff... I would stay here again... Quiet evenings for my sleep... Staff took care of any of my needs I requested... I called in advance to request the same room I had last time...they were able to do that.. thank you Lansdale Homewood Suites thank you Alla...

  • Stayed: June 2018, travelled solo
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Review collected in partnership with Homewood Suites by Hilton
Thank pkeesling54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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