We arrived for our 1:30 PM reservation eager for a wonderful meal and a return to what we remembered as a lovely restaurant. Easter Brunch was served downstairs in a pretty bright room with windows facing the river. The friendly hostess cleared a spot for 2 right at the window for us. A lovely yellow tulip graced the table. We were hungry and set off for the buffet. There was a nice selection of more lunch/dinner items that included, roast pork, salmon, and two hot vegetable selections. The dessert table was pretty sparse, especially considering that bagels, muffins and large bowls of cream cheese and jams were also located there.
We cannot comment on the breakfast items other than to say the small bits of crunchy bacon left when we arrived were a nice addition to the green bean dish. A full piece did not remain when we first went for a plate of food, and we later found out that they ran out before we arrived and would not be making more. The Caesar salad and both vegetable dishes were all good, as was the roast pork in what may have been a light mustard sauce. We ordered a martini and a Bloody Mary from the bar and both were well-prepared.
Overall, however, this was a disappointing experience. We headed to the carving station and noticed that there seemed to be only scraps of prime rib left. The woman in charge of the station asked what we wanted. We told her both the rib and the ham. She seemed to sort through the scraps and pulled out a small chunk of what was mostly fat. Knowing what I now know, my guess is this was something she originally discarded when carving for those lucky enough to have gotten to the carving station earlier. When I commented that it appeared to be mostly fat, she responded in an obviously annoyed tone, “Well, it is prime rib.” I laughed and said, “Yes, I’ve made prime rib before and eaten prime rib, and it is still a very fatty piece.” She pushed it aside and picked up a somewhat larger chunk, cut it and gave me 2 small pieces (maybe 2” x 1”) and then allowed me to have a small amount of the au jus. My husband was given the same. The ham was fine, nothing special, but good. The prime rib had us thinking it certainly wasn’t prime. It was hard to cut, tough to chew and pretty flavorless. We did not eat much of the small amount we were given. We waited a bit thinking we just needed a fresh piece of rib to arrive. We then returned to the carving station. I noticed there was now something else there. I asked if it was pork, and the same employee simply replied, “Yes.” It appeared to be more of what was in the sauce in the hot dish area, but without the sauce. I asked if there would be more prime rib, and she simply declared, “No.” When my husband asked what would happen for those who had reservations from 2:15 or so on, she replied, “I’ll tell them what I told you. We are out of prime rib. I guess people here before you preferred the prime rib over the ham.” I then asked about the bacon and if there would be more and we got the same answer- “No.” We took a slice of the lemon cake with us back to the table as we figured it would be out soon, too. Other choices at least by 2:15 were unripe fruit, some sort of brownie, chocolate cake and something that may have been carrot cake. (Pieces were kind of strangely cut, so we are not sure what it was.) The lemon cake had an icing that seemed like something that should have been kept chilled so it was not good room temperature and sort of melted. The cake seemed wet—not moist. We found out that coffee was extra, so we didn’t bother. Honestly, at $40/person when you run out of prime rib and bacon before 2:00 pm, give people coffee. I will say that we thought our waiter was great, and he took 10% ($9.90) off the bill as he knew we were disappointed to not get any edible prime rib or even an actual piece of bacon. The valet is also polite and professional. We will not return, even for a regular meal as we are too worried we will be disappointed again. It’s a shame, as it is lovely and we remembered as a wonderful place to eat.
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