Me and my husband went to olive garden on a Sunday night just to go out since we haven't been in awhile. Walk through the door, instantly judged, got sat, waitress never greeted us. Skipped our table several times, basically threw plates in our faces. Ordered a alcoholic beverage that had to wait nearly a half hour for because it just 'slipped her mind', my husbands soup was two spoonfuls, breadsticks were extremely greasy and not salted. Got two refills of breadsticks to come to find they were giving us like 2 each time. My husband got the tour of italy, chicken was dry, very very small portions. My chicken parm was greasy and got barely a handful of linguini. We wanted dessert, but by the attitude from our server (who I can't even say considering they didn't even greet us), being ignored, watched by managers, waiting an absurd amount of time for one beverage, not even checking back with us to make sure everything was good, and questioning the gift card we had to make sure it 'worked', it was overall a terrible experience. I've loved going there with family and friends but it's a shame how one horrible time can stop a person from returning. I am a server myself and I understand how things can get, but witnessing everything and it wasn't busy, and to wait for a beverage for that long? If I ever did that I wouldn't get a good tip, possibly no tip. Still trying to figure out why I tipped so good. Hope everyone over there can get over themselves and actually do their job and do it correctly.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.