AN aging hotel with a tiny, poorly ventilated exercise room and rude staff. When I checked in, I was given a room next to an extremely loud ice machine (you could hear it from the floor below). I went back down to the front desk to request another room. The front desk clerk (Mary Jane) got huffy and told me Well, someone is going to have to take that room! We can't change everyone. She did eventually give me another room, and everything was fine. Mary Jane then proceeded to call my room at 9 pm to tell me that the next time I booked online I should request a room away from the ice machine. A better solution might be for this hotel to fix that ice machine, and get the front desk staff some customer service training.
- Official Description (provided by the hotel):
- Start your trip to State College with our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! We also happily serve you free coffee. We invite you to relax in your spacious suite, which features a microwave, refrigerator and coffee maker. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Standard and two-room suites with whirlpool bathtubs are also available. Enjoy the combination of cozy accommodations, friendly service and wonderful amenities at the Comfort Suites hotel. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel State College
- Comfort Suites State College
- State College Comfort Suites