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Reviews (1,093)
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All reviewsstreamside roomoutdoor barbeautiful streamtower roombrick ovenshogun restaurantdance clubhuge hot tublive bandwooded areasushigreat weekendpool and jacuzzibreakfast buffetfree shuttle to the casinonearby casinorestaurant staff
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Reviewed 18 August 2017

Stood here for two weeks for some training and the staff was very helpful and welcoming. The food is really good and well price. From Monday to Thursday they have a open bar out side from 5-6 which is a plus. On Friday and Saturday they have a club in the hotel as well. My job had me stay here and I would live to go back.

  • Stayed: July 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Everett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 19 August 2017

Dear Everett,

Thank you for sharing your experience regarding your recent stay. Your feedback is very much appreciated. We hope that your company brings you back again and again.

Thank you,
Ross Kornfeld

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017

Came for an anniversary trip for 4 nights earlier this month. We wanted to be far enough away from a big city though still have access to nice restaurants. It met all the criteria. Our shared balcony was great as no one else was ever out there and we could hear the river rushing by while we read outside. The jacuzzi is MASSIVE! Super warm too, could imagine it being great on a winter's day. The breakfast package was superb, and we're kinda picky. Loved our time in the Poconos :)

Room Tip: Get a balcony or river view
  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank DrYoYo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 19 August 2017

Dear Dr. YoYo:

Thank you for sharing your experience regarding your recent stay. Your positive feedback puts a smile on all of our faces. So happy you were able to relax and enjoy. Please be sure to visit us again the next time your travel plans bring you to the area.

Thank you,
Ross Kornfeld

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Reviewed 17 August 2017

Our favorite place to go for a weekend get-a-way! always a clean room with a view!
staff is always friendly and more than helpful, This past stay I didn't recognize the girl at the front desk and I asked about late check-out and she started punching away at the computer and said "your all set Dave" I said how did you know my room number and name - she said I remember you Mr. XXXX

Room Tip: rooms 190, 192 & 194 great balcony overlooking the courtyard with all trees!
  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank davarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 19 August 2017

Dear Dave:

Thank you for being a loyal customer all these years. We appreciate the partnership and look forward to your return.

Thank you,
Ross Kornfeld

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Reviewed 13 August 2017

This was our first time in the area. We were visiting our daughter who was working at a summer camp nearby. The hotel was very clean and welcoming. Our room was clean and comfortable. It was dark when we checked in so did not get to see the grounds until the morning. Beautiful! Wish we could have spend another night to enjoy it more. Would stay here again. Next time would ask for a streamside room.

Stayed: August 2017, travelled with family
Thank famof4chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 17 August 2017

Dear Guest,

Thank you for sharing your experience regarding your recent stay. Feedback like yours helps in our continuing efforts in providing an excellent stay. We hope to see you again the next time your travel plans bring you to the Wilkes-Barre area. Have a wonderful day.

Thank you,
Ross Kornfeld

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Reviewed 8 August 2017

We've stayed countless times on trips north and south so we know to get a Streamside room, enjoy the ample breakfast, and the sushi on site.
This time we found an open pipe in the spa pool where someone could step and twist an ankle or worse. Staff got on it immediately after our report and a new grate was on! Stuff happens but fixing it is key. They did.
We're planning our 2018 visit with gratitude.

Room Tip: Streamside for quiet and porch; tower for quiet quiet; poolside for patio. It all works.
  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank MEHunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 11 August 2017

Dear MEHunt:

Thank you for sharing your experience regarding your recent visit. I'm sorry to read about the maintenance issue, but glad it was taken care of right away. We look forward to your return trip in 2018.

Thank you,
Ross Kornfeld

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