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Reviewed 14 May 2018 via mobile

Friendly, helpful staff, neat, suitable room, clean with a small fridge and fairly large, new tv. We walked everywhere in Charleston from our hotel and the location was perfect. There’s on-site parking and although it’s not free, it’s reasonable compared to city parking prices in the downtown area. There is a restaurant/ lounge on site with friendly staff and excellent food. Our night cap each night included the warm crab dip on toasted baguettes, yum! I would a absolutely recommend a stay here. Great value for the price.

Date of stay: May 2018
Trip type: Travelled with friends
Thank A1972RJpatm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
155DaysInnGM, Manager at Days Inn by Wyndham Charleston Historic District, responded to this reviewResponded 22 May 2018

Thank you for staying with us and for taking the time to write your review. All reviews are shared at our daily meeting – yours makes for a great way to start our day. We look forward to having you back with us the next time you are visiting Charleston.

Yours in Hospitality,
Kelly

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Reviewed 13 May 2018 via mobile

I’d like to warn anyone who is considering the Days Inn in the Historic District of Charleston, S.C. to beware of the scamming towing business occurring there. We woke up our first morning there, only to look outside & notice our car was missing. We were traveling back home from Florida so we had a fully packed car. We immediately thought it had been stolen as we knew we had placed the hotel tag given to us on our dashboard for parking. At the front desk, we were told it could have been towed and were given the towing company’s number. The hotel has a contract with Charleston Towing to tow even their guests cars from their own parking lot. We had to wait until 9 am to call them to find out they did have our car. Then we were told by hotel we had to find our own transportation to get to the towing company some 20 miles away. When we finally got our car back, the towing company said they couldn’t see the date on the placard and charged us $166 to get our car back. We had to return to the hotel in order for the hotel to reimburse us. - why would they have such a policy to tow you & then pay for it, all the while causing their customers all this aggravation. They even made us still pay $17 for the night of parking!! I asked about reimbursement for our Uber trip but they said that was on us. We were told by other staff members & on staff restaurant(Toast) workers that this happens all the time. That same night another woman’s car was towed just because her placard had slid down on the dash.
I told them we would be contacting Tripadvisor, Days Inn & the BBB. After we we left, we were called by the hotel & offered to credit our Uber expense- too little, too late.
This hotel needs a better system to ensure their customers who paid to park there are not towed away. No one from the towing company checked with the desk to see if our car was authorized to be there. They just came in the middle of the night & started towing.
Don’t stay there- they don’t care enough about their customers or they would have already remedied this.

Date of stay: May 2018
Trip type: Travelled with family
1  Thank Gloria S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
155DaysInnGM, General Manager at Days Inn by Wyndham Charleston Historic District, responded to this reviewResponded 14 May 2018

I apologize that you had this experience. With our location being in the heart of the historic district of a very popular destination city, we have to implement a very strict parking policy. We have an outside company monitoring our parking lot to ensure the parking passes are displayed and valid. They are permitted to tow any vehicle without a parking pass or without the expiration date visible and valid. We understand that guests will make mistakes by not following the instruction of placing the parking pass on their dashboards with the expiration date visible, therefore we modified our parking policy to be a little more forgiving. We reimburse our guests 1 time if they have paid for parking, did not display the parking pass, and were towed. However, we do not reimburse for the transportation to retrieve your vehicle. We think this is a fair compromise.

After you communicated with my front desk team saying that the parking pass was displayed; I didn't question if the pass's expiration date was visible; I realized that there may be a problem with our towing company and felt I needed to reimburse you for the taxi trip as well. After I gave the reimbursement, I received the photos from the tow company and all of the cars towed that day did not have their parking passes displayed with the expiration date visible (they were displayed on the complete wrong side). Your car was towed because you placed the parking pass in a manner that the expiration date was not visible and you were still reimbursed for the towing cost and transportation cost.

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Reviewed 3 May 2018 via mobile

Perfect location for a short stay. Located in historic district, walking distance to all we wanted to see. Although bathroom could stand an upgrade, overall the room was clean and had everything we needed. Staff is very friendly and accommodating. Dining? Great restaurants nearby. Daily parking charge with in&out privileges. Staying in Charleston? On a budget? This is an excellent choice.

Date of stay: April 2018
Trip type: Travelled with family
Thank auntkid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
155DaysInnGM, Manager at Days Inn by Wyndham Charleston Historic District, responded to this reviewResponded 22 May 2018

Thank you for staying with us at the Days Inn Charleston & taking the time to write your review. All reviews are shared with our team and we certainly appreciate your positive comments. We look forward to having you back with us the next time travel takes you to the Charleston area.

Yours in Hospitality,
Kelly

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Reviewed 2 May 2018

This Days Inn is situated perfectly to tour around the historic district on foot. Even Mt. Pleasant or Shem Creek are only a short uber away. The hotel was clean and comfortable. We had our fridge quit working the first day, and they had it replaced within an hour or so, which given that it was around 7PM I thought was very impressive. The maintenance tech was very courteous and prompt. Yes, you need to be advised of the parking fee, but that is not unique to this hotel as parking in Charleston is at a premium. For the price, I think you would be hard pressed to beat it.

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank brian k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
155DaysInnGM, Manager at Days Inn by Wyndham Charleston Historic District, responded to this reviewResponded 22 May 2018

Thank you for staying with us and for taking the time to write your review. All reviews are shared at our daily meeting – yours makes for a great way to start our day. We look forward to having you back with us the next time you are visiting Charleston.

Yours in Hospitality,
Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018

Somewhere else is a better bet for your money. Location is good but they slap extra incidentals and parking charges on you; service is sub-par, rooms smell and aren't very clean; amenities aren't mentioned.

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank jrudig953996
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
155DaysInnGM, Manager at Days Inn by Wyndham Charleston Historic District, responded to this reviewResponded 22 May 2018

Thank you for staying with us and for taking the time to write your review. I apologize we were not able to meet your expectations. Your feedback will help ensure future visits will be positive.

Sincerely,
Kelly

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