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Reviews (3,181)
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All reviewspillow menucookies and milkglass of champagnewine and cheesejelly beansport winedetox waterchampagne on arrivalcontinental breakfastturn down servicem msevening cookiesquicheearly eveningwithin walking distancesouthern hospitalitythe entire staff
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Reviewed 7 February 2012

reviews looked great and the location and hotel size was right..very friendly staff and a competitive rate for this level of hotel in that spot of town. We didn't eat at the restaurant Tristan, but enjoyed a cocktail nightly at the bar..very nice martini. the room was large and quiet. we had coffee and tea on the floor. yes we were greeted with champagne had sampled the wine and cheese in the early evening. nice touches. bedding was great and bathroom updated enough. a common outdoor balcony for a view or smoke. breakfast was simple and just right to save room to enjoy the local food scene. valet parking 17 per day. i had a coupon for one day free parking. when i presented to the front they took it and corrected my bill but seemed a bit inconvenienced. i don't know..probably should have presented coupon upon check in. stayed three nights, we got turn down on two of those.

would stay there again. the coffee should be stronger (saw the staff bringing in starbucks for themselves..hmm) and will try the restaurant next time.

  • Stayed: February 2012, travelled with family
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2  Thank hebother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIAGM, Assistant General Manager at French Quarter Inn, responded to this reviewResponded 14 February 2012

Thank you for choosing to stay with us. We completely agree that our location is perfect and offering 50 rooms makes us the perfect size. Your gracious compliments of our amenities, Tristan, and hotel are greatly appreciated. We have looked into our coffee preparation to ensure it will be strong enough for your next visit. Hope to welcome you soon.

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Reviewed 6 February 2012

First, if you want to be in the heart of the Market and Port area of Charleston, this is the place to stay. The Market is steps from the hotel and you can see the waterway, cruise ships from the hotel balconies or one in your room.

Second, other hotels need to follow the service standards from the French Quarter Inn. Coffee and teas on each floor in the mornings and easy to get; a delicious continential breakfast (complimentary) in the lobby. Wines, fruits and cheese in the afternoon for a social hour and milk/cookies at night. And, champagne at check in.

But the people are more than just the wine/dine...they go out of their way to make sure you are comfortable in your extremely large room.

We loved the French Quarter Inn; from the location to the service, it was our right choice.

Room Tip: We had a balcony room which over-looked the market and waterway; nice place to have morning coffee and relax.
  • Stayed: January 2012, travelled as a couple
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1  Thank Alexa8776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIAGM, Assistant General Manager at French Quarter Inn, responded to this reviewResponded 14 February 2012

We are delighted to be your right choice. We strive to ensure a welcoming atmosphere, comfortable surroundings, and amenities like no other. Thank you for your wonderful review. We can’t wait to see you next time.

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Reviewed 6 February 2012

We stayed for 4 nights and found the hotel up to the standards of the reviews. I would suggest one up grade to the room. They should add a grab bar in the shower. It is very roomy, and yet it could use a simple up grade with the grab bar. Staff was very helpful, and room and amenties were great. Would return with pleasure,

  • Stayed: February 2012, travelled with family
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1  Thank SouthCalLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIAGM, Assistant General Manager at French Quarter Inn, responded to this reviewResponded 14 February 2012

Thank you for the review and the suggestion. We are currently working on the next phase of upgrades for the hotel, which are to include the bathrooms. So this suggestion has come just in time. We are glad you enjoyed your time with us and we look forward to your next trip.

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Reviewed 3 February 2012

And don't forget to browse the pillow menu! we stopped there for 3 days and were greeted by Mike and Michelle, whom were a wealth of knowledge and gave fantastic recommendations for restaurants and things to do. Speaking of staff, we were so pleased with the service we receivedby everyone. The hotel was so charming and really felt like a lovely retreat. Please remember to take advantage of the amenities: free continental breakfast, which can be delivered to the room for no extra charge (I ordered the low carb breakfast, which included hard boiled egg, cheese, apple with peanut butter coffee or tea. It was just enough food for me and I'm a big eater), free wine and cheese in the early evening, which you can enjoy next to the fire sitting on comfy couches, lovelyturn down service,a fabulous pillow menu to select a favorite pillow which makes you feel like you're home and free delicious cookies and milk to end your night. Also, they have coffee and tea stations throughout the hotel should you care for a little pick me up during daytime and evening hours. Its little things like these that really make a positive impact on your stay. I could not say enough wonderful things about this place. Absolutely charming, clean, lovely retreatthat is centrally located and ealing distance to everything. You cannot go wrong with your stay and will absolutely love your time here!

  • Stayed: January 2012
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Thank bctravel077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIAGM, Assistant General Manager at French Quarter Inn, responded to this reviewResponded 14 February 2012

Our goal is to offer items that no other in Charleston is, to ensure our guest experience is unique. Your wonderful review is a great compliment to what we wish to accomplish. Thank you so much for sharing your thoughts and compliments with us. We can’t wait to welcome you again.

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Reviewed 3 February 2012

I reserved rooms at this hotel on the basis of its extremely good reputation on Tripadvisor. It is a good hotel, but we did not find it exceptional. It is true that the hotel is very well located in the historic area, close to all the attractions. The staff were professional and helpful. There are very nice touches like wine and cheese at 5 pm, milk and cookies later, and the fact that continental breakfast is included in the rate (which was about $180 per night). But our room (211) was located at one end of the hotel near some kind of utilities room and there was a loud engine whirring, which was particularly noticeable at bed time. We could also hear voices from the adjoining room on the other side. The hallways are very brightly lit at night and light showed though the cracks around the door when we turned the lights off. So our sleep was interrupted. Also, I found the decor a little garish, particularly the carpet in the public areas. On the whole, the hotel was good, but the noise was a real issue for us, and having now seen some of the beautiful B & Bs in the area, I doubt whether we would choose the FQI again.

Room Tip: Room 211 was noisy.
  • Stayed: January 2012, travelled with family
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5  Thank MrFugazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIAGM, Assistant General Manager at French Quarter Inn, responded to this reviewResponded 14 February 2012

We are truly disappointed that your stay was not exceptional, as we pride ourselves on insuring each guest enjoys their stay. We do wish that you had informed us of these problems, so that we could of investigated what was causing the noise, especially since 211 has a stairwell and a guest room on either side, blocking it from any type of machinery. Our apologies, we do hope you choose to stay with us again, so that we can ensure your stay is all that you hoped for and more.

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