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All reviews room was clean early bird clean place to stay pancake maker ceiling fan pet friendly hotel breakfast attendant microwave and refrigerator hot breakfast the wi fi breakfast area outdoor pool would definitely stay here again local attractions stayed here for two nights late check minute drive
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Reviewed 10 September 2017

I have visited multiple times this summer and Robin scores a 10 each time. She provides concierge style assistance. She has provided resource information for the area, surprised a guest with a birthday gift, booked rooms at other locations for subsequent travel, accommodated special needs to name several WOWS. The housekeeping staff, kitchen staff as well as maintenance staff are friendly. Rooms are always clean. Great value for the price.

  • Stayed: September 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Rose J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Sleep Inn Charleston, responded to this reviewResponded 12 September 2017

Dear Rose J,

Thank you for the kind words, and for your loyalty! We're so happy to hear you enjoyed your stay with us, it's always a pleasure serving you! We look forward to seeing you again!

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Reviewed 5 September 2017

My family and I spent one night here since we were leaving the next morning on a cruise. Check in was fast and easy. Room was super clean. Breakfast the next morning was great. They had many different things to choose from. Hotel staff was friendly and helpful.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank myloves2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Sleep Inn Charleston, responded to this reviewResponded 8 September 2017

Dear myloves2,

It was a pleasure having you! Thank you so much for choosing to stay with us and for taking the time to post your comments, we really appreciate it. I'm glad you had a great stay, and we look forward to your next visit with us!

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Reviewed 3 September 2017

I booked this room for 2 nights/3 days Labor Day weekend. I brought my 2 small dogs and this is a very pet friendly hotel. The room was larger than I expected and very clean. Although on busy US 17, the room was very quiet. The location is convenient to anything you want to do in Charleston! I went downtown (15 minutes), the Aquarium (15 minutes), Charles Towne Landing state park (10 minutes) and there are plenty of restaurants nearby. The hotel staff is exceptional! The level of service is outstanding from check in, room service, activity information, and check out. The hot breakfast was plentiful and continuously refreshed. I found this property to be a great value and I would definitely stay here again.

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank MaPaulson01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Sleep Inn Charleston, responded to this reviewResponded 4 September 2017

Dear MaPaulson01,

Thank you for the positive review! We are always glad to hear when our guests have a pleasant stay. We are proud of the staff who provide the utmost customer service. We cannot wait for you to stay with us again!

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Reviewed 24 August 2017

Check in was a breeze and the girl behind the desk very pleasant. Room was large with 2 queen beds but the bathroom was somewhat small. A suggestion would be to have a luggage stand to place your suitcase on next to the t.v. The breakfast was ok but nothing special. Same thing 3 days in a row. Great location.

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Gotrocs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Sleep Inn Charleston, responded to this reviewResponded 24 August 2017

Hi Gotrocs!

Thank you for making us apart of your "Eclipse visit" We appreciate the feedback, and hope you come back to visit us again as there's so much more to do and see in beautiful Charleston!

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Reviewed 23 August 2017

My family of four, two adults and two children ages 16 and 20 stayed here August 9th - 12th.

Pros:
1. Outdoor pool next door at shared hotel property.
2. About a 15-20 minute fairly easy ride into Charleston.
3. Very friendly, courteous front desk staff and kitchen staff.
4. Free parking and never a problem to find a spot.
5. Rooms were kept clean.
6. Inside doors to corridor.
7. Reasonably priced for the location and facility.

Cons:
1. Outdoor pool was very crowded with no supervision and there needed to be some based on the crowds.
2. Rooms: While clean, smelled very musty. Bathroom has a pocket door (one that slides into and out of a wall - not a standard handle door. We knew this going in - they indicate that on the website, however, at night when anyone used the bathroom it tended to be louder as it was a bit warped and required much force to close and open it. Beds were not comfortable. They appear on the website as they do in the rooms - to be on a "platform." We thought that would lead to harder mattresses (which we like) but it did not. In addition, the beds squeak incessantly causing everyone to get a horrible nights sleep because we woke up every time someone turned over. A/C worked but we could not get the room cold enough. Bathroom towels were a wee bit bigger than a hand towel and paper thin - not useful for drying off unless you get 5 or 6 per person.
3. Breakfast - a wide variety of virtually tasteless food. Omelettes seemed to be made from rubber. They had both a make your own waffle iron (plain and blueberry) and a pancake maker. I was curious about the pancake maker. Good idea but a complete fail - pancakes are flat and tasteless. Breakfast area gets super crowded and there is insufficient seating. Some tables were not stable - they wobbled, etc. Floors from breakfast area to elevator were sticky from dripping syrup - suggest having a cleaning crew present during breakfast time.
4. Security - building has a door from the parking lot to the inside in the back. We noticed the door was not locked one day and mentioned it to the front check in staff. They indicated that it gets locked at 9pm, accessible via your room key. I urged them to lock it at all times - it is in the back - most guests are not in their room during the day and in today's world, this seems like a serious security risk that can prevent potential issues given guests are not around during the day typically.
5. Noise - this hotel was noisy late into the evening. Little kids were running around up above us, through the corridors and a couple of rooms seemed to be having some serious drinking parties.
6. Location - while the location is not bad for getting in and out of Charleston, it is nearly impossible to make a left out of the parking lot to head on the road towards Charleston. Also, where the hotel is located, there really isn't anything to walk to - it's on a main road with stop lights. There are a few restaurants around. It seemed more commercial (auto dealers, etc) then a family oriented area.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank njtraveljunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Sleep Inn Charleston, responded to this reviewResponded 24 August 2017

Dear njtraveljunkie,

Thank you for the detailed feedback regarding your stay! We appreciate the effort and the time you took out to complete the review. We're happy to hear that you enjoyed your stay for the most part, and thank you for brining the other issues to our attention so we may have them fixed.

We hope you come back to see us again next time you're visiting Charleston!

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