Back in November I gave The Diner a great review - because it deserved that review. Since then owners have replaced the excellent cooks Jamie and David with an individual who can't cook his way out of a paper bag, but who apparently was willing to invest in the place in order to have a job! I know that sounds harsh - and it pains me to say it since we have eaten there almost every day since November.
But last night it took 30 minutes for me to get a buffalo chicken sandwich. When it arrived it was dry. It took another 10 minutes for my wife to get a brownie - ordered at the same time!
Apparently someone had a really bad idea of making (and selling) pickles. I had one last night - it was limp, almost slimy, and edible only if you love garlic.
This morning I ordered pancakes, my wife an omelet. There were only three other tables in the restaurant. Two of these were in the room we were sitting in. Those two tables sent food back a combined FOUR times.
My pancakes came out after 30 minutes - without crispy bacon and with undercooked hash browns. My wife's omelet had apparently been burnt - but another one would be out in 45 seconds. When it did arrive, it was undercooked. It was sent back - and then we heard the cook, Drew, yellowing at the wait staff about how there was nothing wrong with the omelet and then throwing things.
I confronted him - and he told me that the omelet was fine. I told him that he was being a child and to never tell a customer they were wrong. What did he do after my wife and left - improve his cooking. Oh no. He fired the wait staff - since that is, naturally, the real problem, not his inability to cook.
Going to The Diner is like being on the set of Restaurant Impossible or Kitchen Nightmares. More food going back to be thrown away than coming out to be eaten. Orders botched. Food taking forever - and a cook that really ought not be cooking. I'm told that he is there - instead of the real cooks Jamie and David.
This will be my last review of The Diner - and my advice to others is to AVOID the place.