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La Quinta Inn & Suites Greenville Haywood
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Reviews (920)
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All reviewswafflessmall doga pet friendly hotelhaywood mallstay there againother hotelsroom was largepleasant stayfirst floorcomfortable bedsnice breakfastgreat place to stayexcellent staystaff was very friendlyconvenient locationpetslq
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11 - 16 of 920 reviews
Reviewed 3 weeks ago

We had a King Bed room for five nights, which includes a love seat that pulls out into a second bed, a small microwave, and refrigerator.

Friendly staff at check-in and other times, with one exception. Nice property - including the breakfast area, enclosed outside garden with seating next to the pool. Looks like a hot tub next to the pool. Both looked like they were ready to be used but, with temps in the 50's this week, we weren't going to outside in swimsuits. No complaints regarding cleanliness anywhere in the building. No complaints about noise. WIFI worked well. Great view from the top floor (7th floor), from our side overlooking Greenville Downtown Airport a short distance off.

We like the room layout - spacious, bed across the room from the heater (didn't dry us out while we slept!), large bathroom counter, nice to have the desk. Soft but comfortable bed; slept great. Good number of electrical outlets at the desk and next to the loveseat. Could use easy-access outlets at the nightstand next to the bed for plugging in our mobile phones, which we use as our alarm clock. The light switch by the bed, that controls the same lights as the switch by the door, was a great idea. Lighting for the full-length mirror could be better, but still was better than we've found at many other hotels. A drawback to being on the 7th floor was waiting for the elevator, but we were happy with the tradeoff.

A single bathroom sink, but both of us could use the wide mirror at the same time. Lighting over the sink worked well for shaving. The bath soap was very nice. Water pressure from the shower could have been better, but shower head height was good.

Very good hotel breakfast ... waffles, eggs, sausage, sausage gravy & biscuits, good bagels, nice fruit salad, and more. The offerings were the same through the week. Coffee was pretty good for hotel coffee, especially the "Dakota Dark Roast". Except for our last day, the woman watching over the breakfast area stayed on top of things very well, ensuring that everything was stocked well and clean, with a pleasant greeting. The counter & stool area for individual travellers seemed to work well for them while keeping tables open for multiple people. That counter area also provided outlets for people to plug in their laptops and phones. Great idea!

Our last day there, a Friday, the breakfast area was a mess and hardly stocked. Maybe just grab a couple pieces of fruit and call it breakfast? Nope, even the bins that held the fruit were taken away, not even there. We weren't at the end of the breakfast period. When we spoke to the woman at the front desk about it, she had a bit of an attitude. So we also spoke to the manager, who was apologetic, but explained among other things that the woman who took care of the breakfast area also was responsible for shuttling people in the van, which explained why she wasn't even there. While it's true that they had a big crowd that morning, it was true of the other days as well. This simply seemed like poor planning and an unwillingness to move people around to fill the need.

We saw a number of travellers with dogs, who seem to be kept to the first floor, and there are bag dispensers in the parking area for people to clean up after their dogs.

Just a short drive to downtown Greenville and the West End / Falls Park.

Other than our breakfast experience that last day, we loved our stay. It honestly was a good experience overall.

Room Tip: View from the 7th floor was nice, but the elevator is slow
  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Joe_from_Worcester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse M, Manager at La Quinta Inn & Suites Greenville Haywood, responded to this reviewResponded 3 weeks ago

Hi Joe! Thank you so much for your kind and very detailed review of our hotel. I think you pretty much covered it all and gave all future guests to our hotel a very good idea of what to expect and we appreciate that! I would like to personally apologize for not having the breakfast area completely stocked that one morning as we do have interruptions sometimes and I agree, can be managed better. I absolutely love to hear that you enjoyed every other aspect of your stay and all of your comments will be shared with my staff. We truly value your business with us and hope you will choose us again upon your next visit to beautiful Greenville! Thank you again and we hope to see you again soon!

Ashley D.
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel and staff are clean and friendly, always willing to help. Rooms were very clean and inviting. i didn't like pets barking or the animal waste outside the building in the parking lot and grounds. the smoking areas are right at the entrance/exits so you'll have to walk thru a cloud of smoke to get thru.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with La Quinta
Thank wayl0nu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse M, Front Office Manager at La Quinta Inn & Suites Greenville Haywood, responded to this reviewResponded 4 weeks ago

Thank you wayl0nu for your feedback. We take pride in providing great service and we are glad that you enjoyed your room. We are very sorry that there was an issue with pets barking. Although we are a pet friendly hotel, we do hold all pet parents accountable for their pets in all aspects. Your feedback will be shared with the staff to help us to improve. We hope that you will chose La Quinta for your future stays in Greenville.
Katie T.
Front Office Manager

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Reviewed 5 weeks ago

This hotel has a great location and is very convenient to area attractions. The staff was friendly and helpful with local information and responsive to requests. The room was nice and the breakfast was a great start to the day.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with La Quinta
Thank U8125KRjamieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse M, Front Office Manager at La Quinta Inn & Suites Greenville Haywood, responded to this reviewResponded 4 weeks ago

Thank you U8125KRjamieh for your amazing review! We are so happy to hear that you enjoyed your stay with us. Your kind words will be relayed to our team. We hope to see you again soon!
Katie T.
Front Office Manager

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Reviewed 22 March 2018

Nice clean room with fridge. Comfortable and quiet. Shuttle dropped us downtown and returned to pick us me. Great location for shopping and short distance to downtown. good breakfst choices and very friendly staff

  • Stayed: February 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Gillian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse M, Front Office Manager at La Quinta Inn & Suites Greenville Haywood, responded to this reviewResponded 5 weeks ago

Thank you Gillian for your feedback. We are happy that you found our location to be convenient and accommodating. We hope that you will return and allow us the chance the earn that fifth star!
Katie T.
Front Office Manager

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Reviewed 21 March 2018

This place is an excellent place to stay. The hotel is affordable and the staff are very helpful. It's also clean and comfortable. There is plenty of parking and it is an easy to find location. There is great access to restaurants. I'd definitely come back!

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank kristencS2557LE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse M, General Manager at La Quinta Inn & Suites Greenville Haywood, responded to this reviewResponded 5 weeks ago

Thank you kristencS2557LE for you wonderful review. We are happy that we were able to meet your accommodation needs. It is always our mission to provide a clean and welcoming environment to all of our guests. We look forward to your next visit and getting the chance to earn that fifth star.
Katie T.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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