The hotel is what you would expect at a HIE. The problem is the front desk staff.
Upon check in, I cane to the desk with a gentleman fiddling around on the computer. I was not immediately recognised for about 2 minutes. He then said: "Checking in again Mr. Smith?" With a wink. For starters this was my first visit to this property, and I AM CERTAINLY NOT MR. SMITH! It didn't make me feel welcome at all. I handed this poor excuse of a front desk clerk my ID, and he proceeded to tell me that I didn't have a reaervation. I said that I just booked it an hour or two ago, and that it probably hadn't been updated. He looked through the registration cards again (using my middle name) and told me that I didn't have a reservation. I provided the confirmation number, and he miraculously found my booking. What a novel concept. I do not feel welcome at this property due to the poor efforts of this clerk. Perhaps he should reconsider his calling. Hospitality is not his forte.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Greenville I-85 is your home away from home where our guests are treated with the utmost Southern hospitality. All our rooms are suites and newly renovated. We've upgraded our guest rooms with brand new furniture, flat panel LCD televisions, new mattresses, and expanded workspace designed for the business or leisure travelers in mind. We also offer an indoor heated pool & spa, fitness center, business center, guest laundry, and enjoy our new hot breakfast bar. Centrally located between the Greenville and Spartanburg business hubs including Michelin, BMW, and GE; with easy access to I-85 and I-385, and closest hotel to the Greenville-Spartanburg Airport. We provide an airport shuttle service Monday through Friday from 7:00 AM until 10:00 PM. We look forward to having you as our guest. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Greenville Airport
- Holiday Inn Greer
- Greer Holiday Inn
- Holiday Inn Express Greer