Because we had read good things about this place, my sister and I decided to visit for lunch. Big mistake. My sister ordered a chicken wrap which was completely unpalatable. When she sent it back for a different sandwich, she was told, "You'll have to pay for the chicken wrap too." We asked why we should pay for unpalatable food, especially since it had barely been touched and we were willing to buy another menu item that did not have the disgusting chicken that Deli By the Beach uses on their sandwiches. They refused to budge, and because we were too hungry to go looking for another place to eat, we went ahead and ordered another sandwich and were forced to also pay for a sandwich that wasn't worth eating. Not only was the service poor, but their staff sat there and stared at us the entire time we ate (even though we had paid for our food in advance, so there was no need to "monitor" us.) The place is very cramped and the staff very unprofessional. When you're in Hilton Head, do yourself a favor and find another sandwich shop.
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