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Sonesta Resort Hilton Head Island
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Reviews (2,761)
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1,967
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All reviewsarum spalobby barshipyard plantationhilton head islandpool areagift shopcovered poolgrounds are beautifulzero entrybeach accessgarden viewbike rentalslong weekendparking lotthe entire staffgreat poollive music
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757 - 762 of 2,761 reviews
Reviewed 10 January 2017

I would recommend this Hotel, it is clean, comfortable and staff is great. Bar fridge was tiny, but other than that room was quite spacious. Food is very good highly recommend crab cakes, they were extraordinary. Thanks

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta
Thank Dianne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded 10 January 2017

Hi, Dianne.

Thank you for visiting us at Sonesta Resort Hilton Head Island. We are glad to hear that you enjoyed your time with us and appreciate your feedback regarding the spacious rooms, friendly staff and food, as well as your constructive feedback regarding the refrigerator. We look forward to welcoming you back for your next visit to the area and please do not hesitate to contact us directly when planning your next Lowcountry getaway.

Jay Wiendl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2017

The staff was welcoming from the beginning to end of our trip, especially Sherri LaNunziata. She help us with printouts for my son and I had a nice conversation about our stay. Room was clean and pool was a welcome retreat for my son and husband. The area was jungle look with trees overhanging above. Will stay again in the future.

Room Tip: don't pick room with adjoining door
  • Stayed: November 2016, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank diesel34322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded 9 January 2017

It is always a treat to hear when one of our staff members makes a positive impact on a guest’s stay; I will certainly pass your gratitude to Sherri. We are grateful that you enjoyed your stay and that you plan to return again in the future. Please do not hesitate to contact us directly if there is anything we can do to help coordinate your next visit to the Lowcountry.

Jay Wiendl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2017 via mobile

I surprised my husband for Christmas with a New Year’s Eve resort weekend in beautiful Hilton Head SC. I searched for good deals and found this wonderful resort. The price for two nights was so affordable! Upon arrival, we were greeted very courteously by Amy. She apologized that, due to an overbooking issue, our garden view king size bed room was not available and gave us a room with 2 queen size beds instead. We were not upset since the price was so good compared to other area resorts. To our pleasant surprise, within 2 hours they had rearranged things and upgraded us to a top floor, ocean view room with a large bathroom and glass shower! Sonesta Resort is all about customer service and satisfaction! The beds were comfortable, the room was so clean and we had the best resort experience ever! Dinner in the restaurant was great. Definitely will come back here to stay again!!!

Stayed: January 2017, travelled as a couple
3  Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded 9 January 2017

Hello, Mary.

Thank you for taking the time to review your experience at Sonesta Resort Hilton Head and that you and your husband were able to ring in the New Year with us. We pride ourselves in offering the best-in-class customer service at the resort and that our staff, and Amy, were able to make your stay special. We hope to welcome you back again to the Lowcountry for your next visit.

Jay Wiendl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2017 via mobile

First time we have stayed at this property! The staff was great to deal with!! Food was good. The resort is convenient to the various activities on Hilton Head!! Would definitely stay here again!! Easy walk to the beach. Several
Pools on the property!! Golf and tennis are close by.

Stayed: January 2017, travelled as a couple
1  Thank Stewart C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded 9 January 2017

Hi Stewart,

Thank you for choosing Sonesta Resort Hilton Head to ring in the New Year. It is always great to hear when our guests enjoy the location and amenities offered at the resort. We look forward to welcoming you back again, and if there is anything we can do to assist in planning your next visit please do not hesitate to contact us directly.

Jay Wiendl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2017

Lovely resort facility. Right on the beach. There are two pools, one is called a "shade pool" because it under a roof and shaded. Remember that there will also be a resort fee tacked onto your stay each day.

  • Stayed: December 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank SpyderWitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded 9 January 2017

Thank you for taking the time to review your experience at Sonesta Resort Hilton Head. It is great to hear that you liked the property, especially our pools. I hope that we are able to welcome you back again to the Lowcountry for your next visit.

Jay Wiendl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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