This condo was inside a group of condos that had a hotel feel, not a homey feel.
This unit was only surface clean. The ceiling fans and baseboards had so much dust that we cleaned them ourselves. There were not enough supplies, like trash bags, for a whole week. The view off the balcony is basically a small thing of water and a parking lot. Not lovely. The furniture was very dated and the condo was quite small. The blinds were in bad shape. It was a very long walk to the beach, and the pool was so full we could never use it. The elevator waits were long, and the luggage carts were always missing. You can hear people in the other units. The washer and dryer rooms are also not very clean and the dryers don't even work well. I will definitely not be returning.
Our holiday week end stay was very comfortable at this resort once we got the unit AC repaired. Owner was spot on in getting repair done quickly & efficiently. Resort felt very safe; deadbolts on the doors, security patrolling the grounds, gated entrance. Kitchen had a very generous supply of dishes/utensils, appliances etc. Ample towels, nice toiletries, iron and hairdryer were included in the rental; even beach chairs in the closet. Pool was close to our building and has a gift shop, snack bar (including breakfast) and a cocktail bar which was incredibly convenient. Despite the holiday week end, pool had sufficient lounge chairs any time of day. A few things need mentioning; luggage carts are at a premium and are difficult to acquire. "Ocean Front" is somewhat misleading considering the resort is set well back from the beach/shore and only accessible via a very nice boardwalk over a tidal marshy area. However the resort has a shuttle that runs from the resort to the beach via the boardwalk continuously throughout the day. We preferred walking the boardwalk just for the added exercise. There is also a restaurant bar at the end of the boardwalk on the beach, again incredibly convenient, although much pricier than the pool snack bar. Although we ate all our meals out, there is also a very nice picnic area with tables and grills for outdoor cooking. This rental was an exceptional value on Hilton Head island considering we shared it with another couple; not "high end", but clean, safe, comfortable and close enough to the beach if you don't mind walking.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Families with young children|
We arrived ten minutes prior to check-in and condo was still a mess from previous guests. I was unsure if bc we were coming in on Easter we should expect it to be cleaned, I called and left a voicemail for the owner. I received no response, but a cleaning crew showed up a few after check-in anyway.
Otherwise we were happy with our stay, the property is in a good location. Many stores and restaurants in close distance, especially for biking, which is big on the island. It is a hike to the beach across the boardwalk but it was not an issue for us, it was a pleasant walk.
The condo itself is in good shape with plenty of space for our family of three. It has most everything you might need while on vacation, a great convenience when roadtriping. I would recommend this property for these reasons and it's reasonable price.
|Check-in / front desk||Service|
|A romantic getaway||Older travelers|
|Check-in / front desk||Service|
|People with disabilities||Older travelers|