We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great view and location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Best Western Plus Grand Strand Inn & Suites
Ranked #20 of 209 Hotels in Myrtle Beach
Certificate of Excellence
GreenLeadersSilver level
Reviewed 23 July 2017

We got a beach side room , we couldn't have had a more wonderful stay--staff was always accommodating . There was a full kitchen with our room which was nice to eat in occasionally. Coffeemaker with coffee provided in room was nice , we would go out on our balcony in mornings to relax and drink a cup before getting started. Beds were comfortable with plenty of pillows--it was never noisy even though there was plenty of children around. The hotel was convient to restaurants and everything we planned to do . There is an indoor pool which we didn't use. Free breakfast was provided up to two people in room. Parking was never a hassle . I needed to use a computer and it was nice to have a business center available .

Room Tip: I would suggest beach side , this is the reason you go there so pay a little extra and enjoy, you wo...
See more room tips
  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank cblakeney1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack R, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this reviewResponded 24 July 2017

We're grateful you took the time to write about us and your stay on line. My staff and I are happy you enjoyed your time with us and we look forward to welcoming you back. Your kind words mean a lot to us. We are working harder than ever to make our place to the place to be.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,044)
Traveller rating
Traveller type
Time of year
Language

102 - 106 of 2,044 reviews

Reviewed 23 July 2017

The hotel was nice and the staff friendly. Our room was on the ground floor and led to a deck with a couple of lounge chairs. The deck also had a hose to rinse off the sand. The parking was a little congested.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank renedw2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack R, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this reviewResponded 24 July 2017

Thanks for staying with us and for writing about us on line. Between our Oceanfront Building--where you stayed--and our Main Building (directly across the street from the beach) we have twenty (20) different types of rooms, of varying sizes, layouts, and designs. We hope you come back to enjoy one of them again. We truly appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

Take care of all your belongings because they will not take responsibility of anything stolen even if they are at fault. Our cottage was cleaned by room service only the first night there! It was three families in that cottage... trash cans were overflowing. Pools need to be cleaned more often. Sand is all over the place and we are not ocean front!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank daninava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack R, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this reviewResponded 24 July 2017

We can never be satisfied if a guest is disappointed, and so we welcome your feedback, which will help us to make sure no guest is disappointed ever again. Your detailed review will help us--through improvements and changes we had just now made--to better serve our valued guests. We will never be happy--or done with our work--unless and until every guest can't wait to come back and stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

We stayed for three nights at the oceanfront building. We purposely chose that building so we'd have an oceanfront room and we weren't disappointed. We were very disappointed with the cleanliness of the room and general upkeep of the building. When we checked in (the room wasn't ready until 3pm which is totally within their right) I saw that the bathroom floor was a bit dirty and the shower curtain just didn't look fresh or clean. These are such little things that should be standard and easy to remedy but each day our room seemed to have only been slightly cleaned. I know that our bathroom tub definitely was never cleaned throughout our stay. On the positive side, there were plenty of towels which were oddly shaped into pretty fans. I only wish they spent the time cleaning the rooms and not worrying about the appearance of the clean towels!
The hotel just didn't seem to care or spend the time worrying about cleanliness in our building. The indoor pool bathroom wasn't cleaned the entire time we were there (it's on the first level and used as the closest bathroom from the beach) because I saw that the garbage was never collected and there wasn't soap in the dispenser. Again, these are little things but they just don't seem to be focused on that which I think is vitally important.
I do want to mention that the staff at the check in desk are very professional, friendly and helpful. We were even called one day to let us know that they were tested the smoke alarms in our building and we shouldn't worry about it which I thought was a nice touch.
The other positive aspects of the hotel is the breakfast and the efficiency (and cleanliness) . Perhaps the breakfast staff can advise the housekeeping staff because they ran a great operation where everyone was served, the lines were short and the food supply was plentiful.
We also appreciated that there was always parking spots which is helpful when you return back late at night.
Overall I'd say that the oceanfront facility has tremendous potential but needs a lot of TLC, particularly with regard to maintenance and overall cleanliness. Next door is a very new looking Hampton Suites which we'll honestly look into should we decide to revisit Myrtle Beach even though the Best Western probably provides more value but we were uncomfortable with the cleanliness of the room.

Room Tip: Try to book a room in the oceanfront building- all the rooms are oceanview which really adds to the...
See more room tips
  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
1  Thank GH6655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack R, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this reviewResponded 24 July 2017

Thank you for providing us with such important and necessary feedback. We haven't wasted a second to act on it, so please know that upgrades--and systemic changes--to housekeeping and overall maintenance have been made, as we will settle for nothing less than giving the best service to our guests. We are proud of our property and will work even harder to make it the best place on the beach.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2017 via mobile

Arrived at the hotel at 1pm to be told our room won’t be ready until 3pm. Ok, head to the beach. Come back at 5pm to the reception and wait for 30 mins to be checked in while a reservation is made over the phone.

Finally get to the front and am told I can’t check in because my wife made the reservation. Really? Thats a policy. What kind of nonsense is that? Threatened to cancel my reservation due the fact I am visibly annoyed. Well, thats not making things better. Last, for a two night stay we are paying close to $380 / night. For this price, my expectation of service is higher. Not going to stay here again unless the service improves.

Stayed: July 2017, travelled with family
Thank hjoel5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack R, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this reviewResponded 23 July 2017

We are reviewing our check-in process to make sure it is streamlined, efficient, and speedy. We want our guests to start enjoying their stay as quickly as possible, and regret what you experienced. Thanks for sharing such important information, which will help us to make immediate improvements--and permanent changes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Myrtle Beach hotels
4.9 km away
Dayton House Resort
Dayton House Resort
#27 of 209 in Myrtle Beach
1,947 reviews
5.3 km away
The Strand a Boutique Resort
The Strand a Boutique Resort
#13 of 209 in Myrtle Beach
1,068 reviews
2.6 km away
Bay View on the Boardwalk
Bay View on the Boardwalk
#37 of 209 in Myrtle Beach
2,278 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Hampton Inn & Suites Myrtle Beach/Oceanfront
0.5 km away
Paradise Resort
Paradise Resort
#22 of 209 in Myrtle Beach
2,021 reviews
11 km away
Long Bay Resort
Long Bay Resort
#33 of 209 in Myrtle Beach
2,651 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Grand Strand Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Grand Strand Inn & Suites

Address: S Ocean Blvd, Myrtle Beach, SC 29577-4634
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Myrtle Beach
#9 Business Hotel in Myrtle Beach
#10 Best Value Hotel in Myrtle Beach
#13 Romantic Hotel in Myrtle Beach
#14 Family Hotel in Myrtle Beach
#15 On the Beach Hotel in Myrtle Beach
Price Range: RM245 - RM898 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Grand Strand Inn & Suites 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Join us this year in beautiful, sunny Myrtle Beach and Have A Grand Strand Vacation. With two buildings to choose from, oceanfront and the main building across the street from the ocean. Our clean, affordable rooms, efficiencies, two & three bedroom suites are sure to put you at ease. We welcome families, golfers, and couples (no pets please). Spend your days exploring the beach or lounge around our oversized 30' by 60' seasonal heated pool with separate kiddie pool, lazy river, hot tub, and sundeck. You can also enjoy our indoor pool and hot tub with changing room located at our beachfront facility. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Agoda so you can book your Best Western Plus Grand Strand Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Grand Strand Inn And Suites
Best Western Plus Grand Strand Hotel Myrtle Beach
Best Western Myrtle Beach
Myrtle Beach Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing