This place stinks, literally! Before I booked this place I read the reviews, only had one bad one at the time, so I thought oh just one, this place isn’t too bad. Oh man was I wrong. Booked for three nights, only stayed one. We stayed in Cabin 6 and let’s just say the owners do not believe in hygiene. When we got there to check in the so called office looked like some episode of Hoarders. At the time we saw nobody else staying there. When we drove up to the cabin and walked in we were like what the heck died in here! The couch/bed looked like it hadn’t been cleaned in years, you could slap your hand on it and see the dust cloud. The sheets and pillows cases looked like they got them out of 10c yard sale that needed to be soaked in bleach and the towels looked the same too. The bathroom looked as if it hadn’t been cleaned in years! The walls and floor of the shower were in yellow! And to top it off there was a coffee maker, no coffee and no mugs oh but hey we had filters. With the amount that charge per night you would think that they could afford some upgrades and staff. The owners told us if we needed anything that they were the cabin at the top of the hill, so the next day (we couldn’t wait to get the heck out of there) we drove down the office and guess what no one was there!! The hours stated 8:00AM to 8:00PM there so called café wasn’t even open and it was 8:30 AM. So we left and came back at 2:30pm and guess what still no one was there and thing was opened. So I called them left them a message and left the keys between the doors! They are still not answering my calls. I want my money back! This place needs to go out of business! People if you read this whole thing STAY SOMEWHERE ELSE!. You will thank me.
- Official Description (provided by the hotel):
- Trout Haven Resort is the perfect vacation spot for the Sturgis Black Hills Rally - or any Black Hills adventure! Trout Haven is centrally located between many natural and man-made wonders and tourist attractions, including Mount Rushmore, Crazy Horse, Historic Deadwood, and Pactola Lake. ... more less
- Also Known As:
- Trout Haven Hotel Deadwood