We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good experience.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Cadillac Jack’s Hotel & Suites
Ranked #10 of 25 Hotels in Deadwood
Certificate of Excellence
Reviewed 18 March 2015

Warm welcome, pet friendly, reasonably priced. They do however sneak in an "experience fee" at the time of check-in that does not appear if you book ahead. I would still recommend this place to someone.

Stayed: March 2015, travelled as a couple
2  Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjresortgm, Front Office Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 30 March 2015

Thank you for choosing to stay with us at Cadillac Jack’s! We are always happy to accommodate travelers that want to bring along their furry companions. We do have a fee posted to our rooms each night which is just like a resort fee. To offset this fee, we provide our guests with a discount off all of their restaurant purchases, free play in the casino, and buy one, get one Starbucks Coffee. I am glad you enjoyed your time here and we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (687)
Traveller rating
Traveller type
Time of year
Language

233 - 237 of 687 reviews

Reviewed 17 March 2015

The front desk staff at check in was pretty much rude! Danielle was average not rude but just average. All the rest not nice! Rooms ok, bathrooms could use some attention. Casino average as well as the rest of the facility. I would go back IF the staff had better attitudes. Also so you know they charge $12.95 "resort fee", really, you are not a resort.

  • Stayed: March 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank cds49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjresortgm, Front Office Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 30 March 2015

On behalf of the entire Cadillac Jack’s team, I wish to extend our apologies for failing to provide you with the best experience at our hotel. I would like to discuss with you any incidents in which our staff did not provide swift and friendly customer service so that we can ensure the problem is addressed. Providing our guests with the best customer service is our number one priority. I look forward to hearing from you and hope you will stay with us again so we can provide you with the service you deserve.

Edward K
605-578-1500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2015

Did a little runaway to Deadwood and am so glad we did! The only reason I didn't give Cadillac Jacks a five point score was they could do some improvements in the bathroom. But the room was clean and comfortable and the staff welcoming.

  • Stayed: February 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Goldammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjresortgm, Front Office Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 30 March 2015

Thank you for taking the time to review our hotel. I am happy to hear that you chose to stay with us during your quick runaway to Deadwood. We want to provide our guests with the best accommodations possible are always making improvements in order to do so. We hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2015

We visited deadwood at least once a year. This time is was Cadillac Jacks. It was a very clean and professional staff. The room we stayed is was very clean and quiet. Only thing bad was the view. A stone wall. Did not have to worry about anyone looking in. Jena, who was working at the check out, was a big help. They do not have a pool, but when you stay at the motel they give you a pass to use the pool next door. Do not have to go outside to get there. Very nice pool. Only thing bad was the gambling. Machines were tight and b/j dealers were not giving any money away. Same to 3 card poker.

  • Stayed: February 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Billwil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjresortgm, Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 30 March 2015

Billwil,

Thank you for taking the time to leave us a review on Trip Advisor. We are happy to hear you found the rooms clean and quiet and the front desk (especially Jena) helpful and professional.
Please be advised you can request a room with a view when making your reservations. We always do our best to accommodate our guests preferences when possible.

We hope you will visit us again and perhaps Lady Luck will smile on you in the casino next time.

CJMGR

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2015

We stay frequently for work, when we hear the weather may be bad. When I got there I was checked in by a new girl who did great! I can't remember her name though. About an hour later around 330pm my husband had arrived and I was out shopping. He waited in line for 1/2 hr trying to get a key but the front desk girl, Daniella, was so slow that within a 1/2hr I was able to finish up and get back to the hotel, AND there was still 3 couples ahead of him. A lot of people were complaining of her. Later on we decided to swim. She again made us wait a little over 20 mins for a pool key and all she was doing was checking in 1 couple. She just had to hand us a blank key but I guess that was too much. She just was not friendly at all. That did put a big damper on our stay. The rooms are very nice and comfortable and the other employees were nice. But we will probably look elsewhere if we see her working, as the time we wait we could spend our time doing something fun and worthwhile.

Room Tip: Try early check in before 3pm and you'll have better luck with getting checked in without an hr...
See more room tips
  • Stayed: February 2015, travelled on business
    • Value
    • Location
    • Service
Thank pookie08Spearfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjresortgm, Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 30 March 2015

pookie08Spearfish,

Thank you for being one of our repeat guests. We appreciate your patience with Danielle and apologize your were inconvenienced on her first week on the desk. We were a bit short at that time but those staffing issues have been corrected and there should be 2 people on the desk from now on. I hope when you visit us again you will see she has become quite a wonderful asset to our hotel. As always we sincerely appreciate your feedback and look forward to your next stay.

CJGM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Deadwood hotels
1.5 km away
Deadwood Mountain Grand Hotel, a Holiday Inn Resort
1.2 km away
The Lodge at Deadwood
The Lodge at Deadwood
#3 of 25 in Deadwood
578 reviews
0.1 km away
SpringHill Suites Deadwood
Show Prices
Show Prices
Show Prices
1.2 km away
Holiday Inn Express Deadwood
0.7 km away
Hampton Inn Deadwood at Tin Lizzie Gaming Resort
2.4 km away
Comfort Inn and Suites
Comfort Inn and Suites
#8 of 25 in Deadwood
269 reviews
Show Prices
Show Prices
Show Prices

Been to Cadillac Jack’s Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cadillac Jack’s Hotel & Suites

Address: 360 Main St, Deadwood, SD 57732-1236
Region: United States > South Dakota > Deadwood
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Deadwood
#8 Family Hotel in Deadwood
#8 Casino Hotel in Deadwood
#9 Romantic Hotel in Deadwood
Price Range: RM229 - RM960 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cadillac Jack’s Hotel & Suites 3*
Number of rooms: 103
Official Description (provided by the hotel):
Gaming is only the beginning at Cadillac Jack's! Book a room at Cadillac Jack's Hotel & Suites, then hit it big on a gaming floor that houses hundreds of state-of-the-art slot machines, plus many exciting live table games. You're also invited to enjoy a drink and a meal at Brown Rock Sports Cafe, our on-site full-service restaurant and bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Booking.com and HotelQuickly so you can book your Cadillac Jack’s Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing