This Hampton is in a great location as it was easy to access off I65. The room was clean and the price was reasonable. I found the staff to be friendly & efficient. I will definitely look to stay here again.More
This Hampton is in a great location as it was easy to access off I65. The room was clean and the price was reasonable. I found the staff to be friendly & efficient. I will definitely look to stay here again.MoreShow less
Thank you for rating us on Trip Advisor! We truly appreciate your feedback. I'm pleased to know that you enjoyed your stay with us. Look forward to your return.
Stayed one night for a swim meet in Nashville.
Location is very convenient, right off of I-65, lots of places to eat nearby. Staff was friendly.
No frills. This location was cheaper than other Hampton Inns in the vicinity - I assume that is because of the outdated decor, but not a big deal if you're not planning to spend a lot of time in the hotel. The rooms are a bit outdated and dark, but fairly clean. The AC/Heater is very loud, again probably a little outdated.
The layout of the hotel is a little different, with the breakfast area being in the basement and not on the same floor as the lobby. There is no indoor pool.
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With Hampton Inn you generally know what your getting and this one is the same.
Hotels in this area are in high demand.
This one is in a great location but you won’t find a small sign by the Turn in so watch for it.
Don in the breakfast area was the best part of the hotel. He is very friendly and takes perfect care breakfast for all guests!!
Reserve with confidence and enjoy your stay in Brentwood.
Thank you for your positive feedback. I will let Don know of your kind words and the effect he had on your stay with us. We look forward to seeing you again in the near future. Thanks again and have a great rest of your week!
Stayed here for a trip into Franklin. Very convenient access from the interstate, clean as always. Especially friendly staff and the breakfast attendant was very pleasant and cordial. Certainly will stay here again on our trips to the Nashville/Franklin area!
We appreciate your kind words. We also look forward to becoming your hotel of choice when visiting the Nashville/Franklin area. Let us know when you're ready to book your next stay. Thank you for your business and loyalty to the brand.
Have a great Thursday!
This is a nice Hampton Inn. A bit difficult to find as all the signs were tree covered. Felt that the towels and toilet paper were a bit "thin" for the caliber of this establishment. Guess that's kind of picky but this is a Hilton property and all the others we stayed at had nice fluffy towels. It is a very nice place.
Thank you for your kind words. We will definitely address your concerns of our guestroom towels and toilet paper. My hope is that this will not prevent you from booking with us again in the future. We hope to see you again soon.
Thank you for your business and I hope you have a great rest of the week!
Hampton Inns are noted for predictability with reasonable comfort. I like them....in fact it is my "go to" place. If many of them are like this one I stayed at in Brentwood, I may need to rethink it. The hotel is becoming dated......carpets need changing, linens are a little old looking, etc.
In addition, on our three night stay, the room was not returned both days when we were out and about in Nashville. The first time we just got clean towels from the one maid who was still on duty. The second afternoon we cleared out for an hour or so so that our maid could make up the room. Obviously I complained and got on a report because after we got home, I did receive a call from the manager who was not in the hotel last weekend. I did appreciate that.
Weekend rates are about $200. For that kind of money out in the suburbs of Nashville I expect the room to be made up at least. This is an ok place, safe......with pretty good location. Don't fool yourself that it might be up to par with other Hampton Inns.
Thank you for your feedback. Our goal is to make everyone's stay memorable for the right reasons. I want to apologize that we missed that mark during your most recent stay. I take your feedback seriously and would like to discuss this further with you at your earliest convenience. I can be reached via email at firstname.lastname@example.org or by phone at 615.373.2212.
I look forward to speaking to you soon and thank you for your business. Have a great day!