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Reviews (1,532)
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473 - 478 of 1,532 reviews
Reviewed 12 September 2016

just spent a week there for a conference, best Southern Hospitality. went to the Banquet of about 300 people the food steak and chicken were excellent and Hot. all week the food was good, very clean and beautiful rooms, Staff very friendly and helpful beautiful lobby Bar and restaurant close together outdoor seating with a huge outdoor fire pit

Room Tip: beautiful rooms with fridge, only 5 floors
  • Stayed: September 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank donna r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 13 September 2016

Thank you for sharing feedback from your recent stay and conference experience at The Chattanoogan Hotel. We’re so glad that you able to experience true Southern Hospitality and The Chattanoogan Experience. It is great to read that you got to enjoy our on-site dining options and encountered friendly and helpful team members. We certainly hope to welcome you back during your next business or leisure trip to Chattanooga.

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Reviewed 10 September 2016

The hotel was nice and the staff was very friendly and helpful. The hotel is very convenient to many of the local attractions. Downtown Chattanooga is lovely! The room was clean and comfortable and maintenance responded quickly to the one issue we had with the TV/Remote. I would highly recommend this property.

Room Tip: During the hotter months, I would recommend that you request a room that does not have a western exposure.
  • Stayed: September 2016, travelled solo
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Review collected in partnership with this hotel
Thank B968TLcathyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 13 September 2016

Thank you, for your review. It is great to hear that you enjoyed not only our location but also the hotel. Thank you for acknowledging our friendly and helpful team. We try to create a memorable experience for each and every guest. Thank you, for your recommendation; we look forward to your return.

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Reviewed 9 September 2016

My reservation was mistakenly cancelled by the hotel reservation agent. I was received confrontation from Desk clerk day of arrival refusing to admit the mistake or make accommodations. I only received a room because I insisted on speaking with management after being told they were not onsite.

  • Stayed: September 2016, travelled with family
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Review collected in partnership with this hotel
Thank ritab200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 13 September 2016

We are deeply disappointed to read that of your recent experience, please accept our sincere apologies for any inconveniences you may have experienced during your visit. We will share your comments with our entire team to make certain we continue to provide top-notch service and well-appointed accommodations to our valued customers. Thank you for your feedback, it is our hope that you will reconsider a future stay with us.

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Reviewed 6 September 2016

My experience with this hotel was wonderful. We were welcomed from the very beginning, and the entire staff was helpful throughout our stay. The rooms are nice, they offer a nice restaurant/bar, and it's close to everything downtown. Would definitely stay again if in the area.

  • Stayed: August 2016, travelled with friends
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Review collected in partnership with this hotel
Thank belle4789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 7 September 2016

Thank you, for your review. It is nice to know that you enjoyed your stay from the moment you arrived until y our departure. We look forward to a return visit so that we might get to know you better.

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Reviewed 6 September 2016

Clean rooms, fantastic spa, wonderful restaurants, friendly staff and would highly recommend for a weekend getaway! Had a mother/daughter spa weekend. Had a facial, full body massage, pedicure and manicure. Absolutely loved it!!!!

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lindagL1129XG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 7 September 2016

Thank you, for your review. We are thrilled you chose our hotel for your mother/daughter weekend. It is great to hear that you enjoyed not only the hotel but also the spa. The spa offers many relaxing treatments and has a talented and knowledgeable staff. We look forward to you staying with us again.

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